I recently 'ported' my business number to my new employer, and to do this AT&T required me to convert the number to a personal account first, citing some arbitrary time frame to 'claim' the number. Once I had the number converted to a 'personal' account, I then turned around and had the number converted back to a business account at my new employer. I have been able to get this done after about a month, but then AT&T started sending me bills for $75 a month, without my ever having been informed of these fees and without any of the services (calling plan, etc.), being received. I am disputing the charges because I never agreed to them, nor did I receive any services whatsoever, all I had been asking to do was 'port' my number.
Does anyone else have any experience with this? Why does 'porting' a number result in hidden fees for no service? How can AT&T require its customers to continue paying for services that aren't ever discussed or even delivered? Thanks