payment arrangement
I have been a long time customer now my daughter is critical condition. And customer service cant extend my payment until th 16th. In these times i really need my phone. I think iam going to swith once...
View ArticleCan I make a payment arrangement for a new account?
I just got my first bill in and it says my payment is due 4/24/2015. But I don't get payed until 5/1/2015. What do I do?
View ArticleCall here, call there, call everywhere and get nowhere on billing issue...
I have several accounts with ATT. No one department seems to have the ability to see all accounts. I have been getting transferred for 5 days. I made payment to combined billing account. ATT...
View Articlenot a good choice for your mobile service
I have been with ATT for more than a decade. On December 26, 2014 I purchase a hotspot for my friends and use lots of data. So it end of spending extra money on it. I thought I link this account with...
View ArticleNever in my life....
Have i been treated so poorly by a company. I will hit every possible social media, I will build websites, I will do ANYTHING i can to make sure that the entire world realizes what a terrible company...
View ArticleWe are so frustrated!!!
Last month we got a $2500 phone bill out of the blue and it shows My sister used 45 GB of data which is outrageous- she Isnt on the internet much at all and somebody using that much would have to be...
View ArticleAT&T cellular is over charging for services we never signed up for
AT&T over charging for services we did not sign up for should be illegal.I could not text pictures because we were not contracted to send data internationally. Though iMessage we have unlimited...
View ArticleDisconnection
i have noticed that my phone is disconnected today. I thought the bill was paid. My phone number is: [Personal information removed] . Can you please let me know what happened?Thank you,Brandon
View ArticleIs it because we switched phones?
Ok me and my husband are under my dads plan and we pay him for our plans. Now we all have iphones and my husband decided to switch to a android smartphone and when he did that the plan price went up. I...
View ArticleBill
I called to extend scheduled payment as I would not be in town when it was due. The tech stated that the computers were down and there was nothing they could do at the moment. I said I did not want to...
View ArticleAuto refill
I selected auto refill and it charged me $45 and tax but it did not work and I have to pay by credit after that. So how can I take that money back?
View ArticleBilled doubled this month
I paid my bill on time last month, I received my bill this month and it's doubled what I typically pay!!!! I'm told the only thing they can do is give me till May to pay off a bill that is nearly...
View Articlewrongly paid
I had $161.93 taken out of my checking account by at&t not authorized, I'm not enrolled in in autopay. I normally pay with my debit card. However, I did approve a one time payment to be taken...
View ArticleEOS CCA
I had an at&t phone a long time ago, over 5 years ago. Unitentionally my remaining balan e went Past due and I was contacted by EOS CCA years later, I was pretty sure I had paid it already with...
View ArticleWhere is all my data going on my shared family phone lines?
My family loves facetime. They keep telling me it is free because it's over wi-fy. Howevere, I believe that may be untrue. Is there a way of telling what the data is being used for? Thanks for your...
View ArticlePhone records from 8/2012 to 8/2014
I have a legal matter in which I need to have my whereabouts proven for these two years. And I believe I can do so by my phone records. Yet the web site only shows the past 12 months. Can I submit a...
View ArticleDeceptive Sales Tactics in Store
I recently added a line for my daughter. I went into the AT&T store by my house to get a phone and add a line. I stated to the sales person that I had fulfilled my contract and would like to sign...
View ArticleAT&T Customer For Over a Decade
We've been with AT&T for over 10 years and overall have been happy. A few months back we upgraded a phone and renewed a contract. (We have 4 phones in all) When I received the bill it was $25...
View ArticleVery confused and annoyed!
My mom had two separate wireless accounts under her name for my sister and I. One of the accounts where suspended for nonpayment after my sister lost her job. Upon creating the account my mother and I...
View ArticleAt&t losing case claim number and bogus charfes
I got grandfather in to a plan in March because of been with At&T 12 for 80 gigabytes at 480 something my 4 year old had went way over my 30 gigabyte limit the said they'd Fix it they filed a day...
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