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Call here, call there, call everywhere and get nowhere on billing issue caused by ATT!

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I have several accounts with ATT.  No one department seems to have the ability to see all accounts.  I have been getting transferred for 5 days.  I made payment to combined billing account.  ATT cancelled that account, but processed payment they received to that account. They have $250+ payment from me that they can't seem to figure out which account it should be applied to!  I am frustrated beyond worlds.  I think it's time to start shopping for another communications provider!!!!  They seem to be clueless!


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