Billing
This is the worst service I've ever seen trying to get a hold of customer service threw myself on which as been disconnected so I'm trying to get through on the email but nobody seems to answer back...
View ArticleHarassing texts on late payment
Even when I opted out via text on my phone and when that didn't work I called customer service to remove me from getting ATT texts, I still get rude texts to pay when I am a day late. ATT will send...
View Article$50 restaurant gift card for paperless billing
End of last year I enrolled in paperless billing with a promotion that promised a $50 restaurant gift card. It has now been over 4 months and I have not received the gift card. Any idea how long it...
View Articlepayment question
my husband sent the wireless payment via his auto pay through work. however, it went to an old alltel instead of at&t. there is no number to contact someone at alltel. the payment was cashed but...
View ArticleCustomer service
Can somebody from AT&T please text me back to help me solve this problem you guys have caused I had a $40 credit now it's $-40 and you disconnected my phone service can you please email me back to...
View ArticleCo uses fraud to trick unauthorized user into giving up my unlimited iphone...
Shocked by AT&T, they got my wife to change my cell plan (although she's not authorized to do that and no one from AT&T checked with me - I've had the plan since before we were married & we...
View ArticleTexting to a roaming U.S. number
If I am in the U.S. and am texting an individual who is abroad (Europe) carrying a U.S. phone and number. In others words it is a U.S. to U.S. text message convo, with the other person being abroad. Do...
View ArticleBeing charged twice for an iPhone 6 Plus that I already paid for.
Hi guys, I am really frustrated with AT&T. The issue at hand is that AT&T has charged me a ‘one time charge’ of $585.49 ($545.49 for the iPhone 6 Plus and $40 activation fee) in my current...
View ArticleMy bill
I just got my first bill in and it says my payment is due 4/24/2015. But I don't get payed until 5/1/2015. What do I do?
View ArticleCancellation
my service was temporarily suspended on March 28,2015 && I'm not able to pay my bill til the 16th of this month and I had set up and late payment but today my service has been cancelled. If I...
View Articledisconnect
I had a scheduled late payment set up. I always do this and have it set for payment to be automatically taken out using my card number. This time, for some reason, it wasn't taken out and now my phones...
View ArticleWhy is AT&T NOT REFUNDING MY MONEY?
I have been arguing with these guys for a year. I suspended my account and they said that I had to cancel it instead. I did not have a phone, hence did not use any services. I will try one more time...
View ArticleWondering about the first bill
I was just going over my first bill, I noticed that there was an activation fee on my bill. When I purchased the new contract I paid an activation fee in the store I was wondering why I had to pay for...
View Articlemovie won't play that I just wasted $6.99
I just purchased a movie call the cobbler and for some reason v will not play properly I'm not happy spent$ 6.99 to run a movie and he will not play how is greatly appreciate it if I can have my full...
View ArticleBilling
Why is my account being billed for data we aren't using over night. At 12 am 3 am and 6 am our phone bill shows data being used and we are in bed at these times. Apps are closed and Google play store...
View ArticleOvercharged at store #wxqix in Fayetteville, NC
I have recently had a horrible experince with my local AT&T store. My husband and I first visited the store on Monday April 6th. We went with the intention of purchasing me an iPhone 6 and adding...
View ArticleWant your money back?
CALL YOUR STATE ATTORNEY GENERAL ABOUT UNFAIR PRACTICES AND FILE A COMPLAINT WITH YOUR STATE COMMUNICATIONS AGENCY.
View ArticlePayment arrangement
I need to make a payment arrangement. My bill is due tomorrow an I need to pay it later in the week due to when I get paid.
View ArticleIphone5 text not on bill
Why is it when I text someone it shows in my bill log but when my hubby texts it's not on the bill? We have exact same phones
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