payment arrangements
I had payment arrangements for the month and I accidentally paid the whole amount. What can I do
View Article$25 charge for SIM card Replacement? Is it true or the representative put the...
Hi Community, I'm switching from iphone4s to iphone6. As you know, the SIM card is different, so I have to replace it. I went to a AT&T location, and the representative charged me 25 dollar for it....
View ArticleMy return shipment delievered to ATT by USP but lost
Hi I am a customer of ATT I returned a merchanside due to next upgrade.The tracking number is ****It shows as delievered to Dallas Forth Worth 76177 But ATT denies the receivement... Who is responsible...
View ArticleBilling
Scheduled payment defiantly didn't work the way AT&T said it would which caused a huge issue at my bank. Is there anyone who can help me get this fixed ?
View Article$500 deposit statement?
hiI've open 2 AT&T lines and they asked me to pay $500 deposit. How can I see that deposit on my account in order to be sure that I will be refund in one year. I payed cash.I received suspiciously...
View Articlephone bill
if i bought my phone on February 27th, why is my bill due the 17th of each month?
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cant get a refund!!!
AT&T says they cant give me a refund on the charges to my account either can google play what can i do? im not paying $100 or so for some charges i didnt make! how can i get them to refund me? it...
View ArticleIssues with AT&T handeling false dataplan activation.
I would like to open conversation on "Automatic dataplan activation on base of "registered device" and issues with AT&T handeling false activation.Are there customers with the same negative...
View ArticleWifi and Data Usage
I heard that as long as I was connected to wifi, i wouldn't be charged for the use of data. Is this true, or do i get charged data for using the internet anywhere.
View ArticleDid You Know Sprint will pay ETF fees? Dont get caught paying high ATT bills?
Yes Sprint will pay your ETF and you can still keep your number! I am only pushing my 40.00 because I proof of payment. Every time I seem to call they give me the run around. I don't like to think that...
View ArticleComplain on the services provided
Hi Community Manager,Ｉam a tourist from Hong Kong, today I received a poor service from your staff which I feel definitely disappointed about the well-known AT&T ompany. I activated Go Phone Plan...
View ArticleRegular errors on cell phone bills; spent many hours on the phone; unable to...
I have been a customer of AT&T for over 15 years, have U-verse with 5 cell phone lines. My average monthly bill is between $500 had $600. Members of my family travel internationally all the time,...
View ArticleChanging my billing due date
Hi. For the longest my billing due date was the 15th of the month and it was perfect. I changed my plan recently and it switched to the start of the month. Is it any way it can be changed to the 15th...
View Articleaccount temp suspension
I requested for temp suspension on my line on Feb 16th to Apr 18th as I am traveling abroad.Was told it will put in reduced rate of $10 which was okay and acceptable.Flight was delayed so asked them to...
View ArticleHelp Me Please - Prorated Billing
On March 4th I made the mistake of porting my number from Sprint to AT&T because that's when the nightmare began. To make a long story short, I opened my account with AT&T on March 4th,...
View Articlemanipulating or deleting calls from online bill.
I would like to know if it is possible to manipulate or delete numbers or calls from my online bill history. for instance could i hide a call so if someone were to look at the bill it would appear as...
View ArticleAT&T sent the bill 2 days prior to the due date.
I have paperless billing and this month AT&T sent the bill out on April1st with a due date of April the 3rd. What is up with that? If I mailed a payment the day I received the bill, I would have...
View ArticleHelp me figure this out please
I've been trying to shut my phone off because due to my job I am currently living in Germany. I talked to an AT&T representative and they told me "that my phone was off and I would not have a bill"...
View ArticleWorst customer service and won't do anything to help!
Ok so we went over on our data for the month of February. We had a 40gb plan and used 110 gb and they called us to rerate the plan. I've been talking to AT&T since the end of February and they...
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