BEWARE!! Secrets afoot on the NEXT plan
IF you are upgrading a phone on the Next plan online, BEWARE. ATT won't tell you the amount of taxes that are due on your upgrade when you check out online. They just take money out of your bank...
View ArticleInternational roaming charges
Thank u for the email. I went down to Mexico on vacation. I've had my phone on air plain mode most of the time. I was not aware of how to turn off the data for roaming until this morning. Can u please...
View ArticleCustomer service feedback
I called to the ATT customer service. I got connected with a lady, I am not sure what was her name (Jeperay). I kept asking her the same question: "Why my previous bill was $167 instead of $127". We...
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Deployed miliytary, but can't call ATT #.
I need to cancel one of my ATT Wireless lines while I'm deployed but I can't call the 916-843-4685 number from my location. I'd like to remove my phone from my plan until I return to the US. Any help...
View Articlerestoration fee
My son is going to school full time and working a a full time job. He is on the go constantly. His phone has been turned off several time because he just hasn't had the time to stop by a location to...
View ArticleArrange Late Payment
My current Bill is due... Though, i somehow got backed up this month. I get paid on 4-10... Arranged Payment online with CC for 4-10-15 Payment. Will our phones be disconnected??
View Articlebilling issue
Hi, I accidentally paid an amount to the wrong account and though I had my payment we rewired to my wireless account, it still takes 3 days to clear. I paid half of my bill already but the second half...
View ArticleContact for emailing to Upper Mgmt about an Excellent Customer Service
Hi, I just got off the phone with a young lady who helped me resolved my billing issues. I want to send her upper management an email to say what a pleasure it was to talk with her and to have her...
View ArticleNeed to make a payment arrangement
My bill was due today but at hosptial with my husband. how can i let them know so my phone will not be shut off till i can call and pay on it.
View ArticleHelp Paying bill!
Hello All I cancelled my account with AT&T on March 1, 2015. I received an email stating that my bill was ready to view on March 10, 2015. I could not log in to my account online due to canceling....
View ArticleChanging charges each month
If I have a plan that fits our usage, why does my charges very each month? Anywhere for $1 -$5 each month. I just can't stand it. I so want out of my service with AT&T. I have been with them for...
View ArticleBilling
I had my contract canceled as I was moving out of the country I had been with AT&T for a long time no problems until now I still owed on my contract for one month an paid it off as my phone bill an...
View ArticleBill credit.
I got a credit on my bill that I am unsure what it is from. Could it possibly be from that lawsuit I constantly got emails about?
View Articlebill related
I have paid a payment arrangement bill but I had a remainder of 3 bucks left of that payment arrangement Will they cut my phone off
View Articlemy bill
My bill was $76 last month, why did it go up to $83??? I'm nowhere near my data limit, how can you charge me more than last month???
View ArticleNo solution from AT&T
I spoke 3 times with people on AT&T chat, I expended many hours and still no solution to my problem, my bill is suppose to be $100.00 less, they told me it was all set and I will get the discount...
View ArticleFinally Had It!!
After 26 years with one 6 month break with AT&T....I've finally had it!! They've broke me...in more ways than one!!
View Article4 lines and first bill is 1225.00????????
So Ive been on the phone now with ATT for past 2 weeks trying to get this resolved.....I ordered service on Feb 14th after being with Verizon for over 12 years. My billing cycle started on Feb 15th...
View ArticleDisconnect
My bill is not due until April 8th. Why am I disconnected. I have the confermation text on my phone.
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