Why is a change not showing in MyAT&T?
I just got an email showing I have removed the 30 dollar messaging. But it's not showing up in MyAT&T.Do I need to call, or will it show up soon. Any idea when? (I wasn't told about it being $30.00...
View ArticleAT&T Unlimited Data Mobile Hotspot Plan?
Hey guys. I have an iPod Touch 5th Generation. And I'd like to have Internet on the go for it. Are there any plans for those With-go mobile hotspot devices with unlimited data? Just one price to pay...
View ArticleContinuing Collections
Long story made short. I left AT&T in 2010 and suddenly in January I received collection bills from TWO collection companies for the same bill. I paid one and the other reported me to the credit...
View ArticleBILLING HELP
Hi, I was on a cruise in december. few days before the cruise i called up to check if Att had any plans/Packs to use my cellphone on cruise. An agent suggested me to get a $30 passport advantage pack...
View ArticleFederal Universal Service Fee Refund Check
Hello, I moved last year and my mail just started forwarding. I received a check for a refund of the federal universal service fee however it says void after 180 days and the check was issued...
View ArticleI need help with this issue
I was going to disconnect my services with AT&T because of a mess up that AT&T had cause to my account. I was teansfer to the retension department were they had offer me same plan and 2 iPhone...
View ArticleHow does one actually make a complaint to AT&T.
How does one actually make a complaint on AT&T. I keep reading how wonderful they are but in the last two days this has not been my experience. Lack of understanding in a Major Family crisis and...
View ArticleDetailed billing
How do I remove it from my acct for texting and incomin & out going calls
View ArticleCustomer service email address
I have been having issues with overcharging on my account, I have contacted AT & T several times for very long periods and have records of those conversations and of the credits that are promessed...
View Articlehelp! I can't make outgoing calls
My services were interrupted 3/25/15 in the morning. I forgot to make a payment. I paid my balance in full and my service has not been fully restored. My husband has a separate line and his is fully...
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account balance not matching with account history
Hi, I have the following situation: I am on the $25 monthly plane. My account balance and my account history (both of which I can see from my account) simply don't match. Of course, the account balance...
View ArticleAT&T Customer Service inaccurate methods
This has got to be a joke! It's very disappointing the level of service AT&T has become over the past few years. I have been a wireless customer for over 13-years and I'm looking forward to the day...
View Articlechange of plan at beginning of a cycle still caused my bill to go up.
I understand that changing plan at mid cycle may cause proration of rate and some anomalies. My situation is, I called on a day that is the first day of the billing cycle (Feb 23), and was convinced by...
View ArticleAbout my billing.
My name is Suong . Usually I bill for monthly is 13x$ ..but for last month I have no idea why did they charge me for 188$ . I called to at&t customer's services and they explained me that 40$ for...
View ArticleRegional Manager contact
Hello,Would someone be able to give me a contact number of email address for the NY Regional Manager?I have a serious issue with Att. If at all possible I need to speak with an executive about the...
View ArticleVERY DISAPPOINTED WITH AT&T CUSTOMER SERVICE - SENT OLD BILLS REQUESTED TO...
My account number is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers,...
View ArticleOverage??
It says I used 300.7 mb out of my 300 mb plan. I used 293 at first, but when I reset my phone network settings, it used up the rest and charged me. My parents are gonna kill me and I didn't even do...
View ArticleFake Collection for Non-existent AT&T account!!
I just logged in to check my credit report and found a recent collection opened by original creditor "11 ATT". This must be fake claim because I am no longer living in the US and haven't been for more...
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