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No solution from AT&T

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I spoke 3 times with people on AT&T chat, I expended many hours and still no solution to my problem, my bill is suppose to be $100.00 less, they told me it was all set and I will get the discount in a couple of days, has been 5 days and nothing, I do not want to waste more time talking without a solution, I hope somebody can really help me with this problem. 


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