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can anyone suggest how actually get combined billing help

Having a really bad experience with ATT ... does anyone have a contact number or email for someone who can actually help a customer with a combined bill?

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Family Share Plan Shenanigans

I feel stupid for falling for tletting ATT fool me into spending more money.  The old saying remains true.  If it seems to good to be true, it likely is.   I was taken in by the "Family Share Plan"...

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Data Charges Inexplicably Rising

My data charges from AT&T have been inexplicably rising over the past 6 months with not only no change in activity over the past year, but a severe restriction and monitoring of cellular data...

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Payment issue

How do I get in touch with someone in the Customer Relations department, that might actually care about keeping a customer?? Any ideas?? Please point me in the right direction. I am at the point where...

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AT&T Bill Complaint

I signed up for the 10 GB family share plan that has been advertised on TV for $160. I went to the store, upgraded my phone, brought a phone, got 2 new phones (one on the NEXT plan), and thought my...

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CUSTOMER COMPLAINT WITH SERVICE AND BILLING

It seems ATT customer service has not changed in the past years. I have been a long ATT customer for probably over 10 years.  I have not had any problems with any service until this past 6 months....

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I need help! About suspended mobile number

I am a family plan holder. I suspended all the numbers in my plan for summer vocation (we live in outside US). Yes I suspended all numbers in May, but I still charged for the Mobile Share Value Plan...

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Billing Issues

**RANT**  Last night I recieved an email from AT&T Wireless stating that my bill was not paid through Auto-Pay and there was something wrong with my Credit Card.  Knowing full well that I had more...

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AT&T phone replacement, defective unit returned lost in mail.

 I sent my defective phone back three weeks ago. I mailed it out with the prepaid label AT&T sent, I kept the packing slip with the RMA# and tracking# and it shows they haven't received it yet....

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Lied to by sales Rep then given the run around for 3 months

Sadly, I am reading that what has happened to me has and is happening to others.I went into the Lenox Mall AT&T store in GA to add a line and phone to my plan.  The sales rep Chanel (on her first...

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BILLING COMPLAINT

BE CAREFUL OF AT&T BILLING. We have been with AT&T for over 10 years. Last month we changed our plan to the new Mobile Share Value Plan 2GB. We owned our own iphones that were not under...

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After 2 hours no one can find the information or tell me how to recoup my $!!!

I have been on the phone with your 'outstanding uverse and onlie support' for over 2 hours! No one has been able to answer why I'm still being billed AFTER 3 hang ups on your end after I requested to...

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horrible service and problem still not solved

I decided to give a contract device a try and have not been satisfied to the least. To give only the most important details, I made a family plan and since I always wanted an s series I bought the...

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Got shafted on days when renewed Go-Phone

I do my Go-Phone in 90 day/250 minute renewals. I don't do a lot of calls, expecially since I live in a somewhat remote area and my home reception tends to vary from poor to none. Thus I always have...

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billing is a nightmre!

I am being billed now for something I was told I would not be billed for BUT I was informed yesterday that the credit will show in the next 2 billing cycle.  Which makes to sence, when they can credit...

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billing is a nightmre!

Moved for better exposure

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Why the increase each month in my bills?

Each month there is an increase in my bill... this time the increase is in the fees.  What should I budget for me bill next month?

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Billing Nightmare

I just signed up my 17 year old daughter with a new phone on the next program and new service just over a month ago. The rep signed us up for a one gig plan instead of a 4 gig plan and I am now being...

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Poor business practice not to credit my account

I spent about 35 minutes today talking with customer service regarding my phone bill.  My wife and I were paying over $200 a month for our two phone lines.  When we researched the issue we discovered...

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ATT NExt is an excuse to charge more for services/ BEWARE OF EXTRA "DATA"...

I was talked into changing to the ATT next plan with promises that my bill would be lower. I had been grandfathered in to have unlimited data from a previous plan, however, switching to this plan would...

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