can anyone suggest how actually get combined billing help
Having a really bad experience with ATT ... does anyone have a contact number or email for someone who can actually help a customer with a combined bill?
View ArticleFamily Share Plan Shenanigans
I feel stupid for falling for tletting ATT fool me into spending more money. The old saying remains true. If it seems to good to be true, it likely is. I was taken in by the "Family Share Plan"...
View ArticleData Charges Inexplicably Rising
My data charges from AT&T have been inexplicably rising over the past 6 months with not only no change in activity over the past year, but a severe restriction and monitoring of cellular data...
View ArticlePayment issue
How do I get in touch with someone in the Customer Relations department, that might actually care about keeping a customer?? Any ideas?? Please point me in the right direction. I am at the point where...
View ArticleAT&T Bill Complaint
I signed up for the 10 GB family share plan that has been advertised on TV for $160. I went to the store, upgraded my phone, brought a phone, got 2 new phones (one on the NEXT plan), and thought my...
View ArticleCUSTOMER COMPLAINT WITH SERVICE AND BILLING
It seems ATT customer service has not changed in the past years. I have been a long ATT customer for probably over 10 years. I have not had any problems with any service until this past 6 months....
View ArticleI need help! About suspended mobile number
I am a family plan holder. I suspended all the numbers in my plan for summer vocation (we live in outside US). Yes I suspended all numbers in May, but I still charged for the Mobile Share Value Plan...
View ArticleBilling Issues
**RANT** Last night I recieved an email from AT&T Wireless stating that my bill was not paid through Auto-Pay and there was something wrong with my Credit Card. Knowing full well that I had more...
View ArticleAT&T phone replacement, defective unit returned lost in mail.
I sent my defective phone back three weeks ago. I mailed it out with the prepaid label AT&T sent, I kept the packing slip with the RMA# and tracking# and it shows they haven't received it yet....
View ArticleLied to by sales Rep then given the run around for 3 months
Sadly, I am reading that what has happened to me has and is happening to others.I went into the Lenox Mall AT&T store in GA to add a line and phone to my plan. The sales rep Chanel (on her first...
View ArticleBILLING COMPLAINT
BE CAREFUL OF AT&T BILLING. We have been with AT&T for over 10 years. Last month we changed our plan to the new Mobile Share Value Plan 2GB. We owned our own iphones that were not under...
View ArticleAfter 2 hours no one can find the information or tell me how to recoup my $!!!
I have been on the phone with your 'outstanding uverse and onlie support' for over 2 hours! No one has been able to answer why I'm still being billed AFTER 3 hang ups on your end after I requested to...
View Articlehorrible service and problem still not solved
I decided to give a contract device a try and have not been satisfied to the least. To give only the most important details, I made a family plan and since I always wanted an s series I bought the...
View ArticleGot shafted on days when renewed Go-Phone
I do my Go-Phone in 90 day/250 minute renewals. I don't do a lot of calls, expecially since I live in a somewhat remote area and my home reception tends to vary from poor to none. Thus I always have...
View Articlebilling is a nightmre!
I am being billed now for something I was told I would not be billed for BUT I was informed yesterday that the credit will show in the next 2 billing cycle. Which makes to sence, when they can credit...
View ArticleWhy the increase each month in my bills?
Each month there is an increase in my bill... this time the increase is in the fees. What should I budget for me bill next month?
View ArticleBilling Nightmare
I just signed up my 17 year old daughter with a new phone on the next program and new service just over a month ago. The rep signed us up for a one gig plan instead of a 4 gig plan and I am now being...
View ArticlePoor business practice not to credit my account
I spent about 35 minutes today talking with customer service regarding my phone bill. My wife and I were paying over $200 a month for our two phone lines. When we researched the issue we discovered...
View ArticleATT NExt is an excuse to charge more for services/ BEWARE OF EXTRA "DATA"...
I was talked into changing to the ATT next plan with promises that my bill would be lower. I had been grandfathered in to have unlimited data from a previous plan, however, switching to this plan would...
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