I just signed up my 17 year old daughter with a new phone on the next program and new service just over a month ago. The rep signed us up for a one gig plan instead of a 4 gig plan and I am now being charged $297 for the first month due to overages and fees accrued due to the error and the changes that were made making it a higher data plan. This is a 30 day cycle! I am so frustrated. I have spoke on the phone trying to correct the issue and have spent over an hour in the store to no avail. The store rep even suggested that my daughter may have to start paying for it rather than fix it. I am ready to cancel all my family phones, internet etc. and switch to t-mobile. Any suggestions on how to get this fixed before I bolt?