**RANT** Last night I recieved an email from AT&T Wireless stating that my bill was not paid through Auto-Pay and there was something wrong with my Credit Card. Knowing full well that I had more than enough funds to cover the expenses I contact AT&T Wireless Chat for help. This might be the slowest customer service group in the market place. A simple question: Can you tell me why I recieved this and what it takes to resolve turned in to a 20+ minute "My Priority is to help you with your billing issue" in the end Jayvon told me to contact my financial institution as he has no clue what the issue is. As my wife is the VP of said Financial Institution it took her 2 minutes to find out that is was denied due to someone or something at AT&T inputting my zip code incorrect. How can that be when I have been on auto pay for nearly 4 years? What good is Chat Support if they cannot type or answer basic quesitons or better yet, waste 20 minutes of my time and point the fingers at someone else? Service after the sale, let's get back to basics!
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