How Do I file a Compalaint to At&T?
where should I file a compaint to At&T? I had 2800 rollver over minutes with me, suddenly At&T took away those minutes by saying after 12 months roll over minutes expired. I never received any...
View ArticleOvercharging Not Resolved
I just got off the phone with Customer Service. While the woman that assisted me was nice, she was not able to fully help me. I have at my ATT wireless account on autopay for years and noticed a few...
View Articlebilling problem
My chase card continued to charge me monthly cell fees for 4 month after I cancled my temporary numerber. I am trying to get back the wrongly-charged money. But at&t has remove my account and there...
View ArticleCustomer Service is sorely lacking
This is my first post on this community and I found it interesting there isn't a category for home phone. I cannot get U-verse at my current location so am posting here. Postmaster, please move if...
View ArticleiPhone Question
I have heard that if I buy a used iPhone from GameStop and just put my Sim Card in it, I will not be charged for Data and will keep the same plan charges I have. Before I purchase one, is this true?
View ArticleI was lied to by CS rep on live chat and now my bill will go up, REALLY?
Last month I got on here with the purpose of lowering my bill, because my brother is with T-mobile and he only pays $60/mo and has unlimited everything, and I was paying $100+/mo for mine. I have been...
View ArticleNext and military do not mix!!!
My wife and I decided to go to the AT&T store in Navarre, Fl to check on upgrades. We were eligible. I told the salesman that I was leaving for in a few days for Korea. He said I would be able to...
View ArticleKudos to AT&T Wireless Hotline Rep
I just recieved the best service in a very long time from a phone rep with AT&T. I called in to ask a question about by wireless bill and how I could cut costs. I was helped by a friendly and...
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Does anyone have any suggestion on how I can fight this
So my son upgraded his IPhone back in Feb. 2014 under the Next Program. Come to find out this Next Program in tied to my account and number; not to his number under my account. I am so very upset that...
View ArticleBe careful when upgrade to a new phone it may cost more
Be careful when upgrading your phone if you are a long standing customer and get the mobile share value savings discount on your phone line. When I upgraded I confirmed with the sales rep. that nothing...
View ArticleAT%T is charging me $205 for Unauthorized port of my number.
Someone had my phone number ported to another company without my permission or knowledge. Now calls to my number go to someone else's phone and AT%T expects me to pay an early termination fee because...
View ArticleAt&t giving me the run around over $25 a month.
I have been an At&t customer for over 5 years on a family plan with my parents. Recently, I was finally eligible to upgrade my phone and did so. About a week prior to this, my parents decided to...
View Articlehiyadchaib complaint service
Hello guy i would like to advise you guys to stay away from att service specially bussniess contract the reason is i use to be with tmobile for many years then i pass by through att store and they...
View Article$94 late fee - can they do that??!!!
Hi, I had a payment that was past due for like 12 days, when i went to pay my bill i was told i had to pay about $94 on top of my bill - $5 late fee and $89 service fee. I talked to an ATT rep and they...
View ArticleCareful -- ATT Fails To Disclose Increases In Monthly Service Fees
If you have a Mobile Share Plan like I do, you were probably convinced to join in part because the monthly service charges per phone were discounted from $40 to $15 per month. If you have 9 devices,...
View ArticlePlan change and refund
Currently I have $60/month prepaid plan. I had recharged 1 week back. If now I want to join a family plan can I do it before my current plan is over. And if it is possible, whether I will get refund...
View ArticleAT&T Next Questions.
Are AT&T Next payments added on to my existing wireless bill? Or is this a totally new contract with new data plan?
View ArticleHave never been treated so disrespectfully as a customer
I called customer service today to setup a payment arrangement. I paid $242 on July 8th, and I have a pending balance of $219 that was due on July 7th. I called customer service and asked for a payment...
View ArticleNo customer Service at all
Had to add...they were great at getting to "NO" after asking me to upgrade then swithching the offer nearly doubling the cost!! I pay $140 now not including internet and pnoe for a total of $260 a...
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