If you have a Mobile Share Plan like I do, you were probably convinced to join in part because the monthly service charges per phone were discounted from $40 to $15 per month. If you have 9 devices, like my family does, this is important.
Careful though, these discounts are temporary! Every time you upgrade a phone you lose that discount. ATT and its resellers (like Best Buy) fail to disclose this. Unless you want to pay full price for your new phone (who does), ATT will remove the discount. If you have 10 phones on your Mobile Share Plan, your monthly charges will increase $250 per month!
I predict customers will leave ATT in big numbers if ATT keeps treating customers this way. We want accurate information at the time we consider upgrading In order to make an informed decision. Finding out later when you receive your bill is not the way to treat customers.
WAKE UP ATT!
Careful though, these discounts are temporary! Every time you upgrade a phone you lose that discount. ATT and its resellers (like Best Buy) fail to disclose this. Unless you want to pay full price for your new phone (who does), ATT will remove the discount. If you have 10 phones on your Mobile Share Plan, your monthly charges will increase $250 per month!
I predict customers will leave ATT in big numbers if ATT keeps treating customers this way. We want accurate information at the time we consider upgrading In order to make an informed decision. Finding out later when you receive your bill is not the way to treat customers.
WAKE UP ATT!