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billing is a nightmre!

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I am being billed now for something I was told I would not be billed for BUT I was informed yesterday that the credit will show in the next 2 billing cycle.  Which makes to sence, when they can credit my account now.  If they keep up with all these so called charges, and not keeping their word I might not renew.  You know there is a serious problem when you are calling monthly to get your bill fixed!


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