$15.00 Discount for Access Credit?
I'm on the mobile share value program with my sister and we're both billed $40. for the plan. However, I receive a $15.00 credit "Discount for Access" on my cell ph bill, but my sister does not. This...
View Articleannoyed customer
After 4 months of trying to sort out my bill and calling everymonth and getting different explanations and answere to how my credit for moving from sprint to Att will be applied they turned of my...
View ArticleDoes anyone know who to contact at Corporate for Complaints?
I too have been scammed by At&T and they won't do anything to fix the problem they created!! I opened up a new line of no contract service for my now ex-BF and got the Samsung Galaxy S6 Edge for...
View ArticleDATA OVERAGE CHARGES!! UGH!!
I have been with ATT for at least 20 years. In February, I started receiving a BUNCH of "data overage" text messages. I was doing nothing different - NOTHING. I went to the local ATT store. Mike looked...
View ArticlePlan
What if a customer refilled and soon after the service is interrupted from the provider itself (for example if it says invalid sim card etc) and stayed not using the monthly plan untile the next...
View ArticleActivation payment done at store not considered leading to account suspension...
Hi,I am having AT&T mobile in contract. I had taken in my friend's name and now i transferred into my name. For that I had to pay an activation amount of $150. I had paid the same and I have the...
View ArticleSamsung Galaxy S7 BOGO Deal
I was reading the fine print and I have a question on a part of it. I'm thinking a taking advantage of the deal but here's the part I'm curious about. If I sign up for it under Next, I'm currently not...
View ArticleMy bill
At&T is saying I did not pay my bill and yes I did pay it I have it on my phone y'all need to back off with all of this
View Articledue date grace period
My bill is due on the 28th and I was wondering if there is a grace period. I am new to AT&T and my previous carrier had a 5-day grace period. I’ve been reading past AT&T memos/articles and it...
View Articlebill
Hi I'm maria *** can u send me a new bill cause I need I lost it so please send a new tanks [Edited for privacy-please do not post personal or unique information such as but not limited to full names,...
View Articlecancelled service with out paying a month and a half
I lost my job and couldn't pay february and i got a job in march and payed the balance the 3rd week and when I went to pay AT&T cancelled my service. I then go to customer service pay off the...
View ArticleEnd of Contract Discount
I reached the end of my 2-year contract period probably about a year ago. I have no intention of getting a new phone or changing my plan anytime soon. So is there a way to get a monthly discount or...
View ArticleWhy was my second payment NOT credited to my account?
I made two payments in February. One covered my current bill and one should have been credited to my account for a future bill. They took my money both times as I have the proof from my bank account....
View ArticleData Overage Charges
My account has been charded over $1300 for overage charges. I checked our account and it is coming from my dad's account. We have never had a problem with overages till now. My das is 75 years old and...
View ArticleCorporate Discount - question
My company has a corporate discount program with AT&T and they gave me an account number and a sign up link. When I tried to sign up, I got a prompt that I already have enrolled in the plan but...
View ArticleForced to pay $600 for not Returning Defective Phone!?
Hi, my name is Mark and I'm with AT&T for seven years.Two month ago, my son's phone Samsung Galaxy 6 Edge was broken and replaced with new one in timely manner. With a new phone, I got a returning...
View ArticleTraveling in Costa Rica with no extra charges
What settings should I make sure my phone is on to be sure I'm not incurring any additional features while traveling in Costa Rica? I don't want/need to use my phone to make calls- just connect to wifi...
View Articlecan't setup auto refill
Hi,I've been trying to enroll to auto refill for about a year now, but every time I keep getting the following: Error! Auto Refill enrollment is currently unavailable. Please try your request again in...
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