Error message
I'm trying to add more points to a game I'm playing but it doesn't allow me to charge it to my bill. An error message comes up saying, the account needs to be updated. What's wrong?
View ArticleAtt took 3 months to resolve my discount
I've been calling since January I'm not an employee but am on a emo account called about 15 times got the run around finally today a tier one rep tells me it's because my promo plan doesn't qualify so...
View ArticleUpset customer!
I was billed $114 twice for my bill! Why?!!!!! I want my $114 back in my account now!!!
View ArticleDumping AT&T - 3 months and counting!
I cant wait until my "service period" is up to dump AT&T. What I pay for 3 simple cell phones is ridiculous, I know for a fact I can cut my bill in half or less with other carriers. I got lured...
View ArticleBill balance
So today was the date for my phone bill is dueand I paid the amount but it still says it's still due
View ArticleLast bill
Hello, a couple months ago I cancelled my AT&T account because I got a new job that gives us our own phones. my last account my company also reimbursed us for, we would pay the bill, hand them the...
View ArticleMy cell phone is not calling out & goes straight to voice mail
My cell phone is not calling out & goes straight to voice mail
View ArticleDouble billed? How to get a refund?
I was billed $114 twice for my bill! Why?!!!!! I want my $114 back in my account now!!!
View ArticleService suspended
AT&T:In response to your email to Josh ***** on 3/23/2016:Account ***** in the name of Josh *****Account SuspendedTotal Amount Due $177.84 Refer to this letter you received via USPS Certified...
View ArticleAT&T texts in another language and Bill is through the roof?
Hi, our family have been getting text messages from you guys in a different language that we don't understand, however, our bills have been getting higher and higher. Help?
View ArticleCase # Response
I have called and been told that a case was setup for my problem and someone would call me in 7-10 business days. After 2 weeks and no return call, I called and was given a new Case #. They closed...
View ArticlePayment plan extension
I'm a former AT&T manager Advertising&Publishing strictly working with customer service issues- I'm on disability due to a broken leg and my disability check is late- I called to explain my...
View ArticleCredit for switching
When I switched over from verizon to att I was told I would get $600 credit and $200 per phone I got the $200 per phone but haven't seen the $600 credit. When will I see my credit
View ArticlePrice increase in unlimited data plan
Hi,I noticed my unlimited data plan went from $30 to $35 with no warning in January. I signed a renewal on my contract with the $30 price late last year. It's a two year renewal.How is it possible for...
View ArticleSplit bill
Hello. Recently one of the lines on our family plan (the primary number) was separated to its own bill. The family plan has been put back to the one account now, so how can I retrieve the bill history...
View ArticleI made a 15 minute call to Korea, and AT&T charged me more than their price...
AT&T's website says it's $2.50 per minute for calling South Korea for pay per use (without an international calling plan). For my one-time, 15 minute call to South Korea, that should have been...
View ArticleBank account was never charged!
I called ATT Customer Service regarding the bill I just payed. It shows its paid in full and is at $0.00 balance. Yet, my bank account shows no record of the being money taken out; not on hold or...
View ArticleWhy can't I see detailed text messages on my online bill?
Why can't I see detailed text messages on my online bill?
View ArticleData usage
I'm not understanding why I keep having to have AT&T add more data which cost $15, even though I'm using the wifi that is available to me.. I didn't start having this problem until I upgraded to...
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