FRAUDULENTLY BILLING ME FOR 2 PHONES
I purchased a Iphone 6. I returned it for a 6s. At&T is billing me for two new phones I only have one phone
View ArticleCanceling Wireless Home Phone
In 2012, I got a wireless home phone (I ruined my samsung after only 3 months and had to get the promotion in order to get a replacement). I have never used the wireless home phone and would like to...
View ArticleHow do I get to your esclation department - if one really exists?
AT&T - just when I think we had solved our issues in staying with your services (Wireless, DIGITAL-Security - and the awful AT&T U Verse) once again our wireless plan - who I may add was...
View Articlebilling for suspended service
I'm traveling overseas, and didn't want to pay roaming, so I suspended my mobile line for the month of February and March. I understand there should be some charge on my line, but why still the full...
View ArticleDirect TV offer
If I have 6 smartphones on my account now, how much would my monthly access charges be with the Direct TV and ATT offer when the terms and conditions only specify that your 4th line would be free? And...
View ArticleDeployed military order cancelation
Gentlemen if you can help me I would greatly appreciate it. I am currently deployed and have recently gotten wifi for the first time in several months and noticed I have a 500$+ bill from ATT. The...
View ArticleDue date
Can I change the due date on my bill? Right now it is the 21 St of the month and I always pay it late.
View ArticleInternational texting
A friend from England is in the states. Is the a cost to text their cell?
View Articlebill
I was charge for services that I asked to be canceled. Now I've been told I am stuck with 75 bill. I never receive a new phone nor use the line so I am confuse to why I need to pay for a error on their...
View Articlewhat am i really paying for on my bill?
Hi.Now have an unlimited talk/text plan on Family share plan.now i chatted with an agent and asked her what This means on my bill: Mobile Share Value iPhone on 4G LTE w/ VVM$40.00 and all she said was...
View ArticleCredit for switching
When I switched over from verizon to att I was told I would get $600 credit and $200 per phone I got the $200 per phone but haven't seen the $600 credit. When will I see my credit
View Article3rd Refurbish
Have a real issue - my 5S failed last July. ATT happily replaced my under warranty phone with a refurbished phone. That one had speaker issues and was replaced in Early February - I paid the $14.99 to...
View Articlesuspended account
My account was suspended on the 15th and i paid my past due ballance on the 21st now its saying my next bill is not due untill the 1st, does anyone know why my account is still suspended??
View Articlehabitual late person
I am always late and have been with att for 10+ years. Yes I have broken payment arrangements and called in to see if I could more time. I am a contractor and I only get paid even months. Have you ever...
View ArticleCall back time
I have contacted and spoken to customer service reps no less than 6 times (easily 8 accumalative hours) since December.My last call was 10 days ago. I requested a manager call me back that day to...
View Articleonline usage shows outgoing 000-000-0000 call
Hello, my kid placed an outgoing call to 000-000-0000 (according to online usage details). However, when I look at her call history it only shows "No Caller ID". Is it possible to dial out so that...
View ArticleReturning the tablet
Yesterday I called ATT to make a plan change. As I also have Directv, the CSR I talked with offered me a plan and said I will getting a new tablet for free with the plan change. I specifically asked...
View ArticleWireless data usage
My data usage shows several tens of KB's even during the night when I'm home asleep, and my WiFi is always ON. Shouldn't my data usage show ZERO during those periods?If I turn my cellular data OFF,...
View Articleactivation fee
I have been an at&t customer for a number of years. My existing phones (4-Lines) are no longer under contract. I went today to upgrade my phones and was told that was going to be anactivation...
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