Family plan charges
One account has more other charges than all other add on lines for our family account. Not talking about main account. Less than $1 over, but why?
View ArticleBehind on phone bill, just need more time
I couldn't pay my phone bill last month, and this months bill is now past due. My phone service was "temporarily suspended." I believe that's what it says. I will be able to cover the full amount in...
View ArticleSo disgusted with your services!
I was convinced by your rep to switch to auto-refill, which I did. I know that the plan renews every 30 days (not a problem). I noticed this morning that my bank account is in the negative, because...
View ArticleNo savings with AutoRefill
I am signed up for auto refill on the $45 GoPhone plan. It has refilled twice and I have yet to see the $5 savings. I am still getting charged for $45, but there is $10 promotional balance. How can I...
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DATA Usage way out of line
I've had AT&T and an iPhone for about 5 years now starting with iPhone 2. I've never had a problem with data usage billing until today. I have a 30GB plan and had 46GB available this month thanks...
View ArticleMake additional payments on NEXT installment plan?
My question is simple, yet there seems to be many answers out there... Can I make additional payments specifically towards my phone's installment plan? I have gotten a couple different answers:1. Flat...
View ArticleUpgrades
We currently have 3 iPhones and 1galaxy on my plan. We are NOT in NEXT plan. I pay approx. $181 per month. I asked for a price for all new phones on NEXT program. My bill will go up to $301 per month....
View ArticleCancelled ATT service, paid early cancellation fee - Why I am still charged...
Since I paid a Contract Termination fee for my phone in Oct 2015 I have had to spend at least one hour each month speaking with a representative to get a refund for wrongly charged phone usage....
View ArticleIncreased Minutes Plan Effective Same Day, Now Getting Emails Saying I'm 300...
Okay what is going on? I increased my Minutes Plan to be DOUBLE what I had available as I was getting low on minutes. I made it effective same day, as I knew I wasn't over and I still had hundreds of...
View Articlesuspended bill
if my service has been suspended and I'm unable to pay the full amount but able to pay more then half of it , if I was to schedule a late payment would that turn my service back on ?
View ArticleBilling
Just wondering how many people went over on thier data usage this past month(March)? I had never gone over but i know of ay least 3 people other than me that was charged an extra 15 dollars for going...
View ArticleIs it legal to charge taxes and other fees on early termination fee?
I paid my last bill and cancelled service. I received a final bill with ONLY early termination fee on it, no service charge because I cancelled. ATT charged me taxes, service fees and other fees on the...
View ArticleHow can I expedite my final bill to unlock my phone?
I was one of the grandfathered unlimited data plan users and have been an AT&T customer for 9 years. When my bill increased raising my total bill from $172 to $182 a month I finally looked into...
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Bill too high, Can't afford it now
Hello,Guys,I have my phone bills like this for years at $187.00 to &195.00 every month. I have a 3 lines woth Att. And like to know what is the best way to lower my payment?? If Att can't lower it...
View ArticleDiscounts on Wireless Bill
I have recently applied for discounts on my wireless bill on several occasions through my employer. Everytime that I applied I recieved a confirmation email that I qualified, and that I would recieve...
View ArticleSenior priced plans
I heard that Verizon has such as pricing for seniors. Since I am with AT&T I thought I would check it out. If course we will need messaging and data. Can you help.?
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