How can I cancel payment and make payment 3 days later.
HelloI want to know how to cancel my payment and pay 3 days later. Because I'm going to stay in U.S. from 4/7 to 5/3. I paid today, so if this goes on, my refilling timing is going to 4/30 now, it's a...
View Articlemy bill
i just got att and im new to this billing , why is my total amount for 148. dollars
View ArticleCan I find a number that I called six months ago?
I called a family member about 6 months ago and then my phone was stolen and I don't think I have any backup is there a way to view my call logs to find the number?
View ArticleBilled twice with free upgrade to 15GBytes on mobile family share
When I received my bill this month I see I was given a free upgrade for the same price as the 10GBytes which I've had for years. Â The problem is I was billed for the next month and the previous month...
View ArticleWhy can't I ever get the correct rep for wireless?
I am having BIG issues with my bill, basically I was lied to when merging my Direct and AT&T and two hours later I'm still getting tossed around because no one seem to know how to help me!!!! I'm...
View ArticleCant afford the hidden fees
Why you are charging so much for a 4-phone service plan that was only supposed to be at the most 195.00. Now there are all these other fees that I can’t afford. I have only had At&t for maybe two...
View ArticlePhone bill is to high
Att bills are to high .. And the way the charge overage is dumb . 15 dollars every mb or gb is the dumbest thing att came up with the worst phone company just want your money in my opinion they don't care
View ArticleHATING YOUR CUSTOMER SERVICE
I'V BEEN A LOYAL CUSTOMER FOR MORE THAN 15 YEARS AND I'VE UPGRADED MY PHONE AND RETURNED THE DEVICE PRIOR THE DUE DATE AND APPARENTLY THE CARRIER DIDN'T SENT IT ON TIME - I'VE SENT THE TRACKING NUMBER...
View ArticleChange phone bill name from personal to business
My wireless phone currently is associated to my personal name and want to know how to proceed and change it to my business name. I do not want to have personal name show up on phone look up or phone...
View ArticleHow much does it cost to activate a new phone under a current plan?
My LG LG3 died right between it's warranty expiration and my plan renewal period (The bluescreen of death that is a known problem that the manufacturer chooses to ignore). How much will it cost me to...
View ArticleData use for IM texts
A 15 yr old granddaughter on my Family Ties account consistently uses the bulk of our 15 GB monthly data allowance which threatens overages if I don't turn off her data usage and carefully monitor what...
View ArticleComplaint:Warranty vs Insurance Caution.
Recieved bill for over $500. I started a insurace claim on my sons iphone not knowing what happened to it. Insurance says it may be under warranty. Customer service didn't explain clearly how to tell...
View ArticleBill question
Hello, I was looking at my bill and I see that under the text messages section there's a data transfer section and I was wondering are does the instant messages? Or what does it mean?
View ArticlePorting Credit
I switched over 3 phones from ATT in November 2015. I was told that I would qualify for a $900 credit after I made the first payment on time. I have since been billed 5 times and not received any...
View ArticleBilling question
Hello,I bought 2 iPhones and 2 samsungs in December of 2015. I bought the devices using BOGO, but I do not see the credits. Can you please help? It looks like I am being charged for all devices
View ArticleFunny, I Thought We Were Done?
My name is Victoria Curci. I just got a bill from ERC, which is weird because the only AT&T phone I've ever owned, I returned. And after I returned it--WHICH WAS NOT AN EASY TASK AT ALL BTW--I...
View ArticleAT&T deduct my money twice, can I refund my money back?
Well, I refilled my phone's 45$/month plan on Thursday afternoon, but it didn't work, I still couldn't get on the internet and contact with my family. So I tried to refill again several minutes later...
View ArticleWhy am I being billed 7.99 vs. 6.99 for Mobile Insurance Premium when I've...
No changes to our plan or phones but our monthly charge for Mobile Insurance Premium went up this past month from $6.99 to $7.99. Why?
View Article