RUN AS FAST AS YOU CAN IF YOU ARE THINKING OF BUNDLE YOUR BILL
Have been a completely happy customer up until I added u-verse. Billing was an absolutely nightmare. Spent over 10 hours of my life dealing with incompetent employees in the last two months. ATT double...
View ArticleCustomer Service is loosing credibility - increasing my standard payment by $25
I am an ATT customer by around 6 years (maybe more).My iphone was not functioning properly and I paid for another phone in an ATT kiosk.Important:When the employee was looking for options in my account...
View ArticleFraudulent Charges
So- our daughter leaves our phone plan 1.5 years ago to have her own plan. AT@T cancels the monthly plan but neglects to correct the monthly charge to the Unlimited Messaging. We have paid $10.00 every...
View ArticleSwitching carriers
If I'm switching over to AT&T from T-Mobile, will I have to pay my bill with T-Mobile before I'm able to set up an account with AT&T or can I make a late payment?
View ArticleiPhone 6s on AT&T Next
I currently have an iPhone 6 Plus through AT&T Next, but am not eligible for an upgrade yet. I've been considering using a family member's upgrade to get an iPhone 6s, also through AT&T Next....
View ArticleWhy hasn't my bill due date changed yet?
I was told earlier this month that my due date would change to the 3rd, but it did not. I called back in and was told again it would change, but it still has not. What is going on?
View ArticleSwitching from metro to att
So last month I switched from att to metro because it was 15 dollars a month cheaper for the same plan. However I am not satisfied with their service, or should I say lack thereof.So my question is I...
View ArticlePhone Bill Due
Hello ,My phone bill is due tomorrow & it was suppose to draft out of my account but that account no longer is open what's my options on keeping my phone on can I make a partial payment ?
View ArticlePay bill early
I was wondering instead of waiting in the deadline to pay your bill can you pay in a week in advance?
View ArticleData overage
Why is my bill high when I was told data overage was $5 per over?This is to my and I been a customer for almost two years I really want to keep business with att!
View ArticleHigh data Bill
Well du to the rising cost of att phone bil data , I'll be looking to switch next month . It's getting to expensive with att . I use to have unlimited my bill use to go to 160, 180,200,250 now 300. For...
View Articlemy payment
I made a payment arrangement for the 19th of this month. I dozed off and woke up at 12:15 a.m. of the 20th. I made payment immediately and so far my service hasn't been interrupted. Should I expect it...
View ArticleAccount in collections
Hi,I had an account 10 years ago and didn't pay my bill so I was sued by you guys and am currently getting garnished who can I get in contact with to see how much longer you will garnishing my check...
View ArticleMy Wireless Data Plan changed without my knowledge or consent.
I have been a loyal AT&T customer for 10 years, starting with Cingular before switching over to AT&T. I switched from Sprint because everything from the satisfaction, signal availability, and...
View ArticleFinal bill
I recently switched service providers and don't know how to request my final bill to send it to my new providers.
View ArticleI apparently answered a call while my phone was in my pocket (No bluetooth...
I had no idea till I saw the charge appear on my phone. I am on a $2/day Gophone plan. I went to account history and it indicated the call I was totally unaware of lasted 22 seconds. Does this...
View ArticleMy att plan
I switched to att from Sprint a little over two years ago. First let me say I have enjoyed my experience with att. The problems I have are in regards to the contract changes. What I liked was having a...
View ArticleUpset Customer
I think the merger between Direct and AT&T sucks, AT&T you guys do to much1) Why do our calls go straight to another Country? I'm in Texas, my service is in Texas, so why can't I speak to...
View ArticleGreat Customer Service from MaryLou & Julie
Dear AT&T, I compliment you on your customer service agents MaryLou and Julie. MaryLou listened carefully to my problem about billing and determined that it was beyond her authority to resolve the...
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