So it seems AT&T doesn't want to credit my account
When I called one week ago I spoke with 3 different customer service representatives the first one said she would take off $210.00 Then two reps down the line said she would take off $300.00 Which she...
View ArticleCharge for Extra Data
So I got a charge for $15 since I went over on my data (mind you, I tried not to use it and I went over on the very last day of my billing period). So fine, whatever, I could deal with that if it was...
View Articlebill payment
I recently fell behind on payments and my device has been disconnected. I have been with att for over a decade I need my phone as I am an otr truck driver I need a payment arrangement to restore...
View ArticleUncalled for treatment!!!!
I went to the AT&T store at the local mall to pay my recently deceased son's phone bill. When I went into the store there were two associates. One male Noah and one female. I asked who could help...
View ArticleBoost in data
This afternoon I got a message from AT&T that read:"AT&T Free Msg: As a thank you, we've automatically doubled the data on your 1GB Mobile Share Value plan - you don't have to do a thing. You...
View ArticleACCIDENTALLY CHANGED MY RATE PLAN
Hey ,I accidentally changed my rate plan from a $60 one to a $45 one and I had JUST paid $60 for the previous plan I was on .Now it's asking me to pay $45 again .Please help .I need my old plan back...
View ArticleSuspended service
How long after making a payment does a suspended service come back to my phone?
View ArticlePayments
Hello my name is JahongirI have two phone one of them contrack and I would like to know how much I paying for 9087 and 2626.
View ArticleWhy am I being charged for a returned device??
I retuned my iPhone 6 Plus through AT&T next. I have my tracking number and confirmed the phone has been picked up and received at the final destination. I have called customer service four times...
View ArticleNon sufficient funds
Went to pay my bill, and there was non sufficient funds in my account although my bill says it's paid. What to do?
View ArticleHow do I apply for the corporate discount for my wireless plan
I am a real estate agent with [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account...
View ArticleI just wanted to say Thank You
I just wanted to say Thank You to Vicki and Robert from customer service who were amazing in helping me get through my first bill with AT&T wireless. I was a bit mortified when I received my first...
View ArticleI am being double billed
Last month I received 2 bills, spoke with your online representative and thought it was cleared up, this month I received a bill for my current billing, plus a $9.00 past due charge and the billing...
View ArticleHow to break out of a family contract as an individual?
Hello there, just had a quick question. My fiancee and I split up but I have my phone under her dad's family plan. He is being really cool with everything and has just asked me after the next month to...
View ArticleSuspended Service
My service was suspended on the day that my monthly bill was due, November 11th. I have never, ever been late with my payment. However, I have refused to pay the disputed charges of $180.00 of over...
View ArticleWarranty Insurance Problem
I have a problem with a phone I returned to go through warranty insurance. I have called a couple of times spoke ot 2 supervisors and was told by both they could nothing to help me. Where can I go...
View Articleplenti poimts
How come I didn't get any plenti points this monthWhen I plaid my bill my card is linked to my account and I got.points last month when I paid but not this month any one know how come ?
View ArticleCustomer Service
Service with att has gone drastically down!!!! So disappointing how they don't care about the customer's that's been with them for years 👎🏼
View ArticleAtt and assurion insurance
I've been a customer of att for 3 years. Over 6 months ago I lost my phone and ordered a new one thru assurion. I found my phone the next day so I called to say I didn't need the phone. They told me I...
View ArticleRefund owed me for wireless service canceled
Dear AT & T wireless You have my money uinlawfully and I want you to send me a fraud and disput form to my home address so I can escalate this matter. Twice over the phone, you have been no help....
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