Billing questions
My name is Rhonda *** I have a unified billing that includes Internet service, Cable TV, a tablet, and 5 phones. As of now I have 11,714 points with my Plenti Rewards my question is can I use these...
View ArticleWave the fee for changing phone number
Hi I had a phone number changed on October.We will been told to contact for waving the changing fee on November . We have att for long time. So can you please wave the fee !Thank you so much!
View ArticleDiscount
I work for Walmart and would like to have my discount applied to my monthly bill
View ArticleExtortion is illegal
I've been with att many years. I had a business account. The rep told me in April that I could get a 25 percent total FAN discount if I switched the phones to personal. I did. I also upgraded...
View ArticleIs this kinda service fair
I have always been happy with at&t service however tonight I called to let them know I mailed a payment and Lorenzo was very rude to me . I've been a customer for a little over 3 years and...
View Articlehow to cancel gophone plan
i had a gophone plan for $45 a month but i broke my phone and am getting a new one with a contract my question is if i turn off the auto pay is that how i cancel the old phone i dont want to have...
View ArticleI want to pay my bill
I want to pay my bill. I would like a copy of my bill through the mail.I would like a phone number of a live person so I can pay my internet bill.The way you have your site set up, it is not user...
View ArticleWhat's this mean on my bill
My wife is hiding who she is talking to. At specific times 11:57, 12:03,12:05etc my bill is charged for Int/MB for 97488.0kb and 562.7mb? What is this? Facebook calls? FaceTime calls?
View ArticleQuestion about date code
What does msdgho mean where it says data transfer and it's for Rate code?
View ArticleLarge phone bill after cancellation
I received a large phone bill after I cancelled my cell phone plan with AT&T. I called CSR a couple times, and also went to ATT store. Because my account is cancelled, and I don't set up a...
View Articlehow to set up payment arrangem
How do you set up pymt arrangements when the only option given is total Bill amount due?
View ArticleI would like the Central Ohio Regional manager contact info
I would like to have the Central Ohio Regional manager contact info so I can email him a copy of issues I had with my billing.
View ArticleBill
Hello, I am wondering if I pay some of my late bill now without setting up a split payment and the rest over the next 2 weeks would my phone service be canceled?
View ArticleMy AT&T service got turned off today
i called and made payment arrangements for the 15-16 cause that's the day I get payed. I also get payed on the 1st as well. So my question to yall is...Why is my service off when I'm showing I still...
View ArticleWorst customer service and incompetent employees
I've been an AT&T customer since 1992. About to switch to Verizon! While on the phone with AT&T with simple question i was offered Uverse that I declined. 5 days later received a text message...
View ArticleUnpaid bill
Okay, so we had a family share plan with 6 different lines. Other msDidn't pay their part of the bill and phones were shut off when bill reached $1354past due. My question is, can account holder close...
View ArticleQuestion about my bill
How come it says I still owe when I payed my bill on November 6th and it's been taken out of my account? I am not paying it again until next month
View ArticleI cancelled a phone three months ago and I'm still being charged
I called ATT and cancelled one of our cell phone. I was told that the contract wasn't up until August 20th. So I asked that the phone be cancelled at that time and was assured that it would be. It...
View ArticleTrading in old phone
A couple of month ago my son traded in his phone at Best Buy for an upgraded one. He was given a Best Buy gift card with the exchange. The trade in was a specification of the upgrade and a buy out of...
View ArticleNo call back as promised!
I was supposed to receive a call back around 5:30pm and still have not. This has solidified that I will be looking elsewhere for services. Sprint can offer paying off my phones & a cancelation fee,...
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