$62 for 3 hours in Tijuana?
If It's not taken off I'm cancelling service and moving back to T-Mobile tomorrow. If ATT is willing to lose a customer over an overcharge then so be it. No sweat off my nuts. Customer service was...
View ArticleBilling
On October 22, 2015, I called AT&T customer service to help me lower the monthly bills as the initial plan was 15GB yet had been using less than 2GB. It was changed and the CSR said that will...
View ArticleWhat is this new sales tax?
I recently contacted 611 to discuss the new sales tax charges on my bill. The representative had no real answer for me other than "we do not control how much you are charged per month." I was...
View ArticleCost of making a phone call while we are vacationing in Italy
How much will it cost for us to use our IPhone to make a local call while we are vacationing in Italy.
View ArticleHorrible Service, Extremely Dissapointed
To whom it may concern,I have been an at&t customer for eight years now, as of today's phone call with a customer relations personel, I am finally leaving at&t. For the record last month's...
View ArticleBad Customer Service / questionable Billing Practices by AT@T
I need my case escalated. Been calling, chatting and have reached no resolution. Who can I contact?? I was on the 3gb Family Share Plan. Recently I went in to upgrade to the latest Iphone Plus model....
View ArticleBilling information please
Hi yes I would like to know about my bill I'm having problems for ?
View ArticleData overage
My question is I have 4 devices and this month my data has been running way over where I have used so for 10 overage which will cost me $15 × 10. That is a lot of money for my next bill. The overage...
View ArticlePoor customer service
Call ATT and asked for a 5 day extention on my 2nd payment of this month and was told I dont qualify I have had this service for 10 yrs and only had a shut off 2x. I explained to them that my dad was...
View ArticleScheduled payment
If I have a scheduled payment for tomorrow and I pay it right now will they double charge me tomorrow as well?
View ArticleNever received my deposit
I entered a family plan with some friends and I don't have an account. The credit card I used to pay for the deposit might have been the one I cancelled before the 12 months period for a deposit refund...
View Article141.010.0000-0020 on text usage iPhone
The number starts with 141.010.0000 and then counts up consecutively with each new text. It is always a "received" text & never a sent to. What is this?
View ArticlePayment arrangement
I tried setting up a late payment but it won't let me I'm in the hospital right now with laryngitis and bronchial pneumonia. I can't even talk to call you to do it. I was trying to set up to pay...
View ArticleCan I make a payment online if my service has been disconnected ?
Can I make a payment online if my service has been disconnected?
View ArticleSo I scheduled a payment that didn't process
I had scheduled a payment for Oct 30th. Just received a text that my account was now past due so I payed it again. Am I going to get double charged or did the first payment not process for some reason?
View ArticleNot satisfied with at&t or the customer service
I recently visited w sherri. E bc once again at&t has over charged me; she took of the added fees at&t ; told me my bill will b 250.00$ & sum cents, thats tax included so i took the...
View Articlewireless bill
I just want to know why at&t hasn't offered me any discounts or promotions on my bill I've been with them over a year now and always pay on time I think discounts and promotion would make me want...
View ArticleOver charging your customers
Att is about to loose a long time customer ! I have had my account for 14 Years and bought my son a go phone which I had to call every month to add minutes I was told by one of your representives that...
View ArticlePayment discount for solders
As an army active duty soldier, I request to get a military discount on my monthly payment.
View ArticleCharged for calling AT&T from the ME to have my phone suspended and unlocked
Hello, In mid Sept I left for overseas duty in the ME. I went through the proper channels to have my phone unlocked for international use by military service members overseas. The web based service to...
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