Credit Process Online- pls help
Online i went through AT&T to set up a new contract/plan and what not. I pressed check out, it asked for my SSN and address, but no credit card info. (Im assuming because they're checking my credit...
View Articlehigh data usage
Im having major issues with data usage. I have shut almost ever app, mail etc. to ensure no usage when not on wifi. Im noticing a significant data usage even when i turn my cellular data on and off for...
View ArticleCan I use a promotion card to pay for another person's wireless bill?
I heard that I can use an Att promotion card to pay for a wireless bill.Unfortunately, because I am a mere member of a family account, I cannot pay for the bill by myself.In this case, can I inform my...
View ArticleOnline Order
I tried to order online from AT&T they asked for my SSN, when will i receive an email saying if my order is being processed? It's been 1 day already and no notifications. Not sure if I should try...
View ArticleLiars!
I swear I hate AT&T right now and I absolutely regret upgrading 3 phones last month! I am even considering canceling all 4 of my contracts because I rather not do business with such liars. I...
View ArticleGot mailed a letter stating I had not payed a fee
Got a mail today that I had not payed my activation fee which is 39$ and this fee is under a diffrent account number and the number in there is linked to my att acount, which I checked my whole bill...
View ArticleRe: Sent to collections almost two years later!!!
I currently have had and am dealing with a very similar problem with at&t wireless. I went into a best buy location sept. 10,2012 and was "looking" at possibly purchasing an iPhone 5. When I...
View ArticleInsurance Issue
Good afternoon, Julie was very helpful with me a few weeks ago when I had my billing issue and was able to solve it for me. I am hoping someone will be just as helpful with the new issue. My son had...
View ArticleAT&T is a ripoff
For the past couple of months my bill was raised up to $180. Normally i would pay $120 every month. But this time, they want to say i had to pay a fee because the charges of a iphone. The only person...
View Articlesurvey calls
i received a call from a lady who claimed she was an AT&T rep. She identified herself with her name and id number. Anyways she pitched her scripted questions and told me if i agreed to answer a...
View ArticleProblematic Billing
For six monhs in a row I gave had to talk with ATT personnel to understand what they gave done to my bill. ATT has chosen to becone highly uncompetitive. International packages are significantly mire...
View Articlewould I still be in a grace period?
My bill is due on Oct. 27. But due to the holiday, my job had to change our pay day. Because it is a bi-weekly pay period, I don't recieve my next paycheck until Dec.6. If I were to make half of my...
View ArticleTrying to someone to answer me before our phones get shutoff
I have been emailing and private messaging AT&T about making payment arrangements on my phone bill! No one is answering me! So I am afraid they are going shut it off an have to pay a reconnection...
View ArticleHorrific arrogance
Is anyone else sick to the back teeth of AT&T's arrogance? I spoke to five agents over the weekend (Roxanne, David, Stephen, Ed and most arrogant of all the senior manager, Leny - woman) and not...
View Articleusing AT&T corporate gift card on bills?
I want to put in about $500 in AT&T gift card that can only be used in AT&T B&M stores only. I have called several AT&T corporate stores wondering if AT&T gift cards can be used...
View ArticleRidiculous charges for a long time customer
I just spoke to AT&T customer support for a long while trying to get this resolved. I have been trying to save a bit of money and recently cancelled my plan with AT&T. I requested an unlock...
View ArticleTrying to Pay Previous bill
So I changed to the gophone cause it was cheaper than being on a contract and I get the same thing for lower cost.Anyway I didn't have the money for that bill only for the prepaid now I'm trying to pay...
View ArticlePoor customer service and unnecessary charges
I upgraded my phone and also brought my mom over to ATT from another company and purchased her a new phone also. I spent over $300 in the store and the associate was VERY nice he also was willing to...
View ArticleWorst experience in my life dealing with any type of retail business, ATT...
I recently went to ATT in Midland, Mi to start new service as there was a new ATT tower installed in my area. I told the salesman my exact situation, and that I may or may not return the phone...
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