Billing question
I just upgraded from my old Nationnwide 450 plan to a new New Mobile Share value plan with 6 gb of data. When I look at the summary of charges there's a line that says "Tablet: $40.00". I don't have a...
View ArticleWhy is my bill high?
My phone bill is usually about 280 dollars. But this month and a couple of months ago my bill was 600 dollars I pai my past due which left it at 477 dollars???? And I have no idea why. I can't afford...
View ArticleData charges
For awhile now I have been charged extra ever month for going over my 2g data plan even if I am on my own wifi, why is this?
View ArticleLost line credits because of changing plan
Has anyone ever been told you lost your line credits due to changing your plan too often? This happened to us today and I'm so upset. We have 2 line under a 2 year contract that we've had since last...
View ArticlePaperless Billing
I signed up for paperless billing but have a problem with it. I also have a suggested solution that I think may help others in the same situation: The billing reminder I get in my email box simply says...
View ArticleRefill
I made a USD 35 refill to my cellphone useing my credit card but there was a mistake on the number, I used an aold phone number. Is it possible to get the money back?
View ArticleBilling is messed up why is it hard to understand
I was on a shared plan for a tablet and a wireless home phone. On 11/27 imported my tablet line to another carrier which left my wireless home phone. The plan should have been converted over to just a...
View ArticleATT billing abuse and deceiving practices
ATT Charge abuse and deceiving practices I have a complaint about AT&T wireless phone service and bill charges. I had been a loyal costumer for more than 5 years in Texas, but when I moved to...
View ArticleAT&T owes me $500 deposit !!!
I am an international study so I had to put down a $500 deposit when I opened my line in the family plan, which was over a year ago.There are a total of 7 people in our family plan and we all paid the...
View Articlepayment plan option
If a customer knows already that they will not be able to make a full payment on my next bill, or the the balance which stands, what kind of payment options does the customer have. Does AT&T...
View ArticleTaxes
So Im very upset that when I moved from Washington to Oregon and I changed my address that AT&T continued to charge me WASHINGTON TAXES when I had a PO BOX As my billing address and when I went...
View ArticleWhy will AT&T not waive a $5 late fee when I wasn't notified of the fee?
I had a late fee of $5 that I didn't know about. Even after being a customer for 15 years they will not waive the fee. Insane.
View ArticleTotal monthly charges for postpaid connection
Hi, I got a new postpaid connection and am trying to know the total monthly charges. I called customer care, visited store but they are not able to provide me the total charges. All they provide is $XX...
View ArticleAtt is horrible
Back in October I paid $37 to be able to upgrade from the iPhone 5s to the new iPhone 6. I was told I needed to pay the $37 to pay off the installment plan to be able to get the 6 so I did. I then...
View ArticleBogus internation charges
I want to know why I am being charged international data charges when I never left the US. I even looked at AT&T coverage map and it shows I was covered for both talk and data. I have called...
View ArticleTerrible Customer Service - Wireless Bill
To whom it may concern, As a current and longtime loyal customer, I have had it with customer services reps who don't know what they are doing, making unprofessional remarks, and long delays waiting...
View Articlecant pay entire bill on time
I am a high school student, got the phone last summer when I had a job. I got laid off in November 2014 and could'nt pay the bill. Now I have a job and can start paying again. I want to get my account...
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