abused by automatic refill
I have been a go-phone wireless customer for several years. Some time ago, I was an AT&T DSL customer. Last spring or early summer, my cell phone died and I haven't replaced it or used my...
View ArticleWondering how to designate trade in card for AT&T bill payment
I was wondering how to designate my promo card of $200 towards my bill payment if I'm on autopay. I have no intention of visiting an AT&T store, so I can't just walk in with it. Any ideas?
View ArticleWronged charged ETF
I signed up for AT&T service with brand new iPhone 6. The service at my home was patetic. So I called tech support and Sandi researched the issue with all kinds of settings. Also created a network...
View ArticleHelp!!
Can I trade my iPhone 5c for an iPhone 5s on AT&T next? Now that the iPhone 6 has come out the iPhone 5s price has dropped to the 5c price before the iPhone 6 came out.
View ArticleTerrible customer service with no help at all !!
I have a simple problem but no one at ATT is willing to help. On 9/19 I have paid 285$ to terminate the contract of one of my line's. I authorized this charge as ETF, and paid it before receiving my...
View ArticleService suspended.. How do I talk to customer service
I forgot to pay my bill and it got suspended without any warning today. I need to get it turned on, I paid over half of my bill but can't pay the rest for 2 more days. I need my phone on due to waiting...
View ArticleStop trying to rip me off
ATT keep trying to rip me off putting a number on my account which d...oes not exist 845-***-****.. I have tried repeatedly over the phone spending several hours on the phone with them to get this...
View ArticleShould have not gone with ATT
We were made several promises regarding upgrading our plan to 4 new phones. My family & I wanted a bill less than $350 per month. Verizon was killing us. ATT rep at our local store made a million...
View ArticleMobile Plan Share Bill Changes
I've been a loyal customer for a long time, and I have numerous of my friends switch to AT&T for the past years. I have mobile share plan and I was getting the $25 discount on 10GB or more....
View ArticleMinutes Pricing
Overall, do you have to pay an extra fee if you call someone outside of your network or is that included in your minutes.
View Articlecollections agency
I cancelled my contract with at&t and I would like to pay my fees, but where
View ArticlePrice match Sprint?
I call to see if they will price match with sprint for 20 g of data for $100 and they told me no so I ask a supervisor and he told me the same thing. I said I love to stay with them but 10g of data it...
View ArticleHow to speak to the right AT&T person to correct an unauthroized charge?
Three years ago, in preparation for a short vacation travel to Canada, I called and asked that the "International Calling Feature" be added to my phone. Upon return to the USA I promptly called...
View ArticleGetting new iphone 6's... looking at the NEXT plans. Are my calcs correct?
It's time for the wife and I to upgrade.I'm trying to figure out if the NEXT plan is worth it or not. Here is some background info... I'm getting a 6+ 128gb and she's getting a 6 64gb. I have unlimited...
View ArticleCall Missing From Usage Log
Hello, I have a 7 hours gap on my online usage log for incoming and outgoing calls, I have spoke with AT&T and they have assured me that there is no way, a call can be hidden from the bill,...
View ArticleCan't upgrade my phone because I reached my limit of cancellation orders
The Iphone 6 is so popular that I decided to upgrade both my lines so I pre-ordered two 16GB phones. However, I realized 16 was not enough so I canceled my pre-order and ordered two 64Gb phones that...
View Articlebilling - refill - problem
i sent this message yesterday"my plan refill automatically as i set it up.yesterday AT&T sent me a text message to confirm that my gophone refill was successful. I didn't use my phone the whole day...
View Articleliars and thieves
LIARS AND THIEVES???I made a payment arrangement and it was not honored. 3 days after receiving money, the interrupted service and because the rep didn't write a note, they won't honor the agreement. I...
View ArticleCan someone give me corporate email address?
Can anyone give me an actual email address to email someone who might have some power to solve my serious issues?
View ArticleThe rudest customer service i have ever had thanks to Mayrene in the...
I was on the chat talking to a collections person by the name of Mayrene . I ask for a manager almost 20 times and she told me sorry every time. She was very rude and lazy and would not read the notes...
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