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Discount cancelled for 10GB datashare plan with Iphone 6 plus

Hi, I had ordered Iphone 6 plus on the first day of pre-order, but then got to know that the 25 usd discount that i receive for 10GB shared data plan is being taken off for a 2 year contract.  (i am...

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No Loyalty

My wife and I have been with AT&T for a combined 19 years, and I am sad to say it was reveled to me today that it means absolutely nothing. Years of patience with down services, buggy phones,...

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Website is very misleading to upgrades. One loyal upset customer .

I was told that I needed to pay 37.00, which is the last installment on my next plan to be eligible to upgrade to the new iPhone 6 plus. After submitting my payment not once but twice, I am still...

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*Moved: Discount cancelled for 10GB datashare plan with Iphone 6 plus

Moved for better exposure

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Help me decide: Next or 2 yr contract

I am long due for an upgrade, and finally want to get one now that the 6 is coming out. Currently, we have a family plan, 3 of us, 10 gigs of data, 2 5c's and my 4s. I'm currently getting a 25.00...

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iPhone 6 Plus Preorder - No Status?

Hi everyone.  I haven't yet seen any posts related to mine, and I've been looking for one to get answers but no luck. I order a 16GB Silver iPhone 6 Plus at ~ 6:05 AM EST. I did have a pending 1$...

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Falsely Accused Of Tethering!

I have been a perfect customer for years, and I follow AT&T's rules. I know what tethering is, and I have absolutely never done it. Today, I received a letter from AT&T accusing me of tethering...

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The worst service I have ever recieved

Dear ATT,I never liked you.  You dropped my calls, your reception sucks, you cost too much.  Now, though, you have crossed the line.Tomorrow, I will return my cellphone to the store and cancel my att...

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AT&T are blatant liers

Upgraded my plan to the 10gb family share plan today and when doing so, I talked to Mel employee *** I asked several times about the $15 smartphone service fee I was being charged and if I upgraded my...

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Pay extra when purchasing iphone

does anyone know if you can put extra money down when adding a new phone using the next plan? If I buy a phone with zero down my monthly installment is 32.50. If I put extra money down will the monthy...

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Shame on you AT&T!

In April of this year, I was advised to switch over to a Family Share Value plan per an AT&T associate.  I was advised it would save me money.  So far this year it has and Ive been rather pleased...

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Contract

So while I was in California my phone was either stolen or lost I've reported it to ATT already so they know and they'll send me a new sim card or wh/ev. I got the Apple 4s under the contract, but can...

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Transfer of billing responsibility

I am currently on a share plan with friends. But I want to be on my own account. How do I transfer billing responsibility from that plan to one of my own?

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Promises - but no credit!

I hate to complain about ATT after being a loyal customer since 1986 never switching to another provider, however what is going on in customer service???  I called first on or around July 15th and the...

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Upcharge for a new contract? Terrible!

So, AT&T raised my smartphone access charge from $25 per month to $40 per month because I ordered the new iPhone and renewed a new 2-year contract. The solution you offered me?  Cancel my service...

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Some partial resolution on the Mobile Share Plan fiasco

I posted my 2 cents about this whole bait and switch on the Mobile Share plan and feel it my duty to give AT&T a LITTLE credit for addressing my issues.  I called customer service this morning and...

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All trust has been lost with AT&T

Went on an international business trip and expanded services.  Quite a number of surprises when I received my bill: 1.  Trying to be proactive, went online to add services.  CHARGED $19.33 (+ taxes) to...

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AT&T's upgrade bait and switch on their customers

Think back to early 2014...T-Mobile came out with a much lower price plan than the other wireless companies as well as huge credits for leaving a current provider in favor of their services.  In an...

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Next 18 iPhone 5s

I purchased an iPhone 5s on next 18 before the 6 came out. I am paying 27.09 a month. Now the 6 is out and the 5s went down. Is there anyway to get my installment lowered?

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What the email address to dispute an unauthorized payment out of my bank...

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