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Att I thought was the best provider

Lol. Been a loyal customer for well over 13 years. This October 2, seeya. Thanks too att customer service. What a joke. Where do they find these people. Ha, let me guess. I betcha it's some type of...

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Att, for real.

Moved for better exposure

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10 or 20 gb of data

Moved for better exposure

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Government Fees and Taxes

Hey everyone!  Just opened a new line with AT&T and they sent me a "Customer Service Summary". Most of it makes sense like prorated charges and my regular monthly charges. Where I am getting lost...

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iPhone 6 Preorder Screw Up and Payment Posting Timeframe

I don't even know where to begin.  I am on the Next plan and I wasn't eligible for an upgrade unless I paid my account up to 12 months (I've only had the next plan for 6 months).  So I made a payment...

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LEGAL THIEVES

Ripped off again. I sent back a defective phone HTC ONE M8 (it's SOP for AT&T I'd to mail the replacement phone to the customer. Why not the local store (Chicago area, they're ALL over the place)....

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AT&T please accept paypal payments.

I need help. I am disabled and live far from the city. I run a small ebay business from my home, I don't make much money, but what I do make goes into PayPal and all my bills automatically get drawn...

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A NEW Sprint Customer!!!

Month after month and having issues that didn't get resolved,I painfully made the switch to Sprint. AT&T reps never helped me, and slowly month by month had to change plans because my data was...

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Bad Checking Account...Unflag

I don't know if anyone's checking account was flagged as fraudulent by AT&T? But my checking account was flagged as fraudulent by AT&T, rightfully so, because my bank closed it inadvertently....

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one time charges

This has been on my last 2 bills. If it's a one time charge how come it's been 1 time twice already with no specifics...

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Over charging

I rarely use the Internet or download any apps. This month I been charged 15$ more then 9 times and I still have a week on this billing cycle. I'm a ready to to move to a different wireless service. I...

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Why?????

We went to AT&T store to change our plan and we just found out that we're not getting the 15% military discount that we were told that we do get couple years ago. For couple years we thought were...

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My iphone 5 which I just replaced with a 6+ is already paid in full, why 14...

I just got a new iPhone 6+.  My iPhone 5 is now over 2 years old (got it release day) so the contract should be paid off.  Why do I have to wait 14 days to unlock it?  I understand the 14 days is to...

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Trying to Understand Changes to At&t's monthly charges

I am SO confused and I can't get an answer. I have two (2) iphones on my account, one with unlimited data ($30/mo) and one with 2GB.Every two (2) years I upgrade my iphone, 4 then to the 5 and now to...

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Still waitng for my corporate discount- ATT will lie to get your business

I signed up in May and was told I would get 17% off on all my phone line for a bank of america employee, which is 30 dollars a months. i signed up vai the email system and it was confirmed. At this...

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When my two year contract up will my phone bill get lowered

I heard that when my two year contract is up my monthly phone bill will be lowered is that true?

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leaving ATT after nearly 10yrs

Lost phone last yr.   Had to go Next plan for new one.  New phone stolen.  Next plan again.  Forced to carry a second line for the stolen phone.  When I asked when I could drop the 2nd line, was told...

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Order Debacle

I ordered an IPhone 6 on release because they were out of stock at my local store. The rep said we will charge you when the device ships and I happily left. Upon checking my account, I see the charge...

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Pay off ETFee to get out my current two year contract but stay with ATT

I bought my iPhone 5s on 2/11/2014 (my iPhone 5 was accidentally damaged and had to get a new phone ASAP, just after the cut off for the Next Plan which I did not understand). My Wife and Daugther pay...

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Charged full price for a phone I did not order!

This past week I was attempting to upgrade my phone to the new iPhone 6 and had the worst experience with AT&T that I've ever had.  My first attempt to pre-order the phone didn't go through....

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