Att I thought was the best provider
Lol. Been a loyal customer for well over 13 years. This October 2, seeya. Thanks too att customer service. What a joke. Where do they find these people. Ha, let me guess. I betcha it's some type of...
View ArticleGovernment Fees and Taxes
Hey everyone! Just opened a new line with AT&T and they sent me a "Customer Service Summary". Most of it makes sense like prorated charges and my regular monthly charges. Where I am getting lost...
View ArticleiPhone 6 Preorder Screw Up and Payment Posting Timeframe
I don't even know where to begin. I am on the Next plan and I wasn't eligible for an upgrade unless I paid my account up to 12 months (I've only had the next plan for 6 months). So I made a payment...
View ArticleLEGAL THIEVES
Ripped off again. I sent back a defective phone HTC ONE M8 (it's SOP for AT&T I'd to mail the replacement phone to the customer. Why not the local store (Chicago area, they're ALL over the place)....
View ArticleAT&T please accept paypal payments.
I need help. I am disabled and live far from the city. I run a small ebay business from my home, I don't make much money, but what I do make goes into PayPal and all my bills automatically get drawn...
View ArticleA NEW Sprint Customer!!!
Month after month and having issues that didn't get resolved,I painfully made the switch to Sprint. AT&T reps never helped me, and slowly month by month had to change plans because my data was...
View ArticleBad Checking Account...Unflag
I don't know if anyone's checking account was flagged as fraudulent by AT&T? But my checking account was flagged as fraudulent by AT&T, rightfully so, because my bank closed it inadvertently....
View Articleone time charges
This has been on my last 2 bills. If it's a one time charge how come it's been 1 time twice already with no specifics...
View ArticleOver charging
I rarely use the Internet or download any apps. This month I been charged 15$ more then 9 times and I still have a week on this billing cycle. I'm a ready to to move to a different wireless service. I...
View ArticleWhy?????
We went to AT&T store to change our plan and we just found out that we're not getting the 15% military discount that we were told that we do get couple years ago. For couple years we thought were...
View ArticleMy iphone 5 which I just replaced with a 6+ is already paid in full, why 14...
I just got a new iPhone 6+. My iPhone 5 is now over 2 years old (got it release day) so the contract should be paid off. Why do I have to wait 14 days to unlock it? I understand the 14 days is to...
View ArticleTrying to Understand Changes to At&t's monthly charges
I am SO confused and I can't get an answer. I have two (2) iphones on my account, one with unlimited data ($30/mo) and one with 2GB.Every two (2) years I upgrade my iphone, 4 then to the 5 and now to...
View ArticleStill waitng for my corporate discount- ATT will lie to get your business
I signed up in May and was told I would get 17% off on all my phone line for a bank of america employee, which is 30 dollars a months. i signed up vai the email system and it was confirmed. At this...
View ArticleWhen my two year contract up will my phone bill get lowered
I heard that when my two year contract is up my monthly phone bill will be lowered is that true?
View Articleleaving ATT after nearly 10yrs
Lost phone last yr. Had to go Next plan for new one. New phone stolen. Next plan again. Forced to carry a second line for the stolen phone. When I asked when I could drop the 2nd line, was told...
View ArticleOrder Debacle
I ordered an IPhone 6 on release because they were out of stock at my local store. The rep said we will charge you when the device ships and I happily left. Upon checking my account, I see the charge...
View ArticlePay off ETFee to get out my current two year contract but stay with ATT
I bought my iPhone 5s on 2/11/2014 (my iPhone 5 was accidentally damaged and had to get a new phone ASAP, just after the cut off for the Next Plan which I did not understand). My Wife and Daugther pay...
View ArticleCharged full price for a phone I did not order!
This past week I was attempting to upgrade my phone to the new iPhone 6 and had the worst experience with AT&T that I've ever had. My first attempt to pre-order the phone didn't go through....
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