Texts from a Blocked Number still showing up on my bill
In reviewing my recent bill, I noticed that over a dozen txt and multimedia messages were sent to me from a number I've blocked on my phone. I didn't receive these messages, but they are still showing...
View ArticleWant to schedule late payment
Need to make payment arrangement for 4th Thursday of May. Had surgery just thought about rescheduling payment.
View ArticlePromotional alert
I got an alert saying in 15 days my promotion will stop. I never received the credit card for $100 so I do not know what this is all about
View ArticleFinal Bills!!!!
I've recently switched to Verizon (letting them buy me out of my AT&T contract), however they have agreed to pay my final bill....only problem is how do I get my final bill from AT&T? All I...
View Articleunlock disapproved because of system problem??
After my 4th conversation with an AT&T rep, I was advised that I cannot get an unlock code for my Lumia 925 because the payment that I sent in paying the device off had been applied erroneously to...
View ArticleCancellation policy on wireless plans
Hi, I was for 1 hour and 17 minutes on the phone today with the Customer service Dept, Billing Dept, Cancellation Dept, and Customer care Dept trying to find out why if a plan (the whole line in fact)...
View ArticlePayment Confirmation
When we make a payment on our bill it sends a confirmation to my sons phone. How can I change this to the main phone line?
View Article$8000.00 LATER
Payed my bill yesterday as promised to pay $538.00 and you guys disconnected my phone and my daughters! Now Im at work to busy to stay on the phone with one of your reps for a hour this is outrageous...
View ArticleMobile and U verse billing to be combined
Can I combine my two bills from wireless and U-verse?
View ArticleGoPhone User needs FULL billing statement with Name & Wireless #
My husband is in prison, and I use Global Tel Link in order to receive his calls. My rate plan recently ended on May 1, and I now have service through another carrier, but there are still phone-time...
View Article1 Hour, 12 Minutes, 41 Seconds...No Resolution
I called AT&T today at 4:19pm Eastern Standard Time to inquire about any discounts or promotions we may be eligible for as our monthly wireless bill is absurdly unaffordable. The representative...
View ArticleWhat is the difference between ..?
What is the difference between mobile share value 2Gb and mobile share value smartphone 4G ?
View ArticleMy bill
Why is my bill so high? I can't afford this so we need to do something to lower it
View ArticleBait & Switch credit for switched lines
I transferred service to ATT wireless in January to take advantage of the iphone promotion. I switched 4 lines, being told that I would receive a cash credit of $200 per line on my bill in 3 months. I...
View ArticleWhat's wrong with AT&T now? They're ridiculous!
This isn't really a question but.......Been a customer for approximately 10 years. I paid an average of 600-700 dollars (most of the time), but rarely under $500. Called AT&T and asked can we...
View ArticleCan separate bills be sent
Would like to have a bill sent to each person on our plan since 2 grown children have to pay me instead of att directly.
View ArticleDoes AT&T offer some kind of payment program if someone leaves your plan...
We recently had someone leave our plan and cancel his contract unannounced he refuses to pay the cancelation fees for his phone and the two of us left on the plan cannot afford it. It's a 1200 bill for...
View ArticleFamily mapping, beats music, etc
For the millionth time you have charged me for services I NEVER subscribed to; I quit them both well before the trial period was up WITH AN AT&T Rep. "00ps! I'm sorry Miz Berry, I see you've...
View ArticleAmount billed preferred in email notification
I've been signed up for email notifcation of when my bill will be auto-payed, similar to various utilities that I also auto-pay. Typically, the utilities send the date and amount to be drafted and that...
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