My husband is in prison, and I use Global Tel Link in order to receive his calls. My rate plan recently ended on May 1, and I now have service through another carrier, but there are still phone-time credits on my old number that I would like switched over. In order to do this, GTL requires a copy of a phone bill showing that I am truly the owner of this phone number and its account. When I log in, there are no options that satisfy this requirement. I can see usage, recent payments, plans, etc, but even when I have the documents exported to PDF, none of them show my wireless phone number along with the account holder's name (mine). I know that if I had regular wireless service, this all would be on the monthly bill, whether delivered through the mail or electronically. How can I get a printout of this information??
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