Data over usage
Today is the last day in my data usage and it says I used 3.99 with 3.98 to use, so I am .01 over. First off I should have 4 to use so I'm not over. Second this is ridiculous that I will be charged $15...
View ArticleTwo accounts appearing on my profile
After being transferred over 5 times and on the phone for 3 hours it was found that I have 2 accounts which I did not request. I went into the store and manager tried to give me direct tv promo and the...
View ArticleArrange a late payment
My bill is due in May 16, 2016 and I want to arrange a late payment but the app doesn't allow me do this what is the problem?
View ArticleBilling
My billing date is the 18th of the month. But you bill me on the 12th. I assume it starts on 18th . I paid today and you charge me a5 dollar late fee for a bill that is always paid a month ahead . So...
View Articleunauthorized access to me account
I was a victim of fraudulent access to my account this week. Let me explain: Monday: received email that 2 phones were ordered on the account and shipped to a location a few 100 miles from where I...
View ArticleAdding bill responsibility to group plan
I have a family plan with 4 members. Can I have separate bills sent to each member? If so, will the bills include their share of data charges?
View ArticleNEXT program question
I'm currently financing two phones on my account, one on each line. I'll be done paying off my phone in October I believe, and I was wondering whether or not once it's paid off I can move the other...
View Articledetailed phone records 2013
How can I get my detailed phone records including texts and phone calls for 2013 & part of 2014
View ArticleAT&T Sales Reps at AT&T stores lie !
In response to an emailed ad from Directv (customer since 1993) I took two Verizon phones to the Kirkwood, MO AT&T store where I met with Mr. Luke M[edited for privacy – please do not post personal...
View Article"Not solved"Att lied about upgrading and free tablet then lied about...
I WAS CHEATED BY ATT REP TWICE.... First was when i upgraded my phone last year and was told in person face to face that by upgrading i will get afree tablet was so excited about the free tablet !!!!!...
View ArticleWireless
I had a payment come out on Monday any way you can pause that and spilt it for me I had a unexpected issue
View ArticleBad Customer Service, no one seemed to know, Rude Rude Rude Employee
AT&T, Please read, I don’t usually write reviews or feed back to my service providers or merchants, but I feel I was treated so rudely and disrespected that I am compelled to make someone aware of...
View ArticleBill Pay
I am currently deployed and my line is on hold until after my deployment. I see I have a 250 dollar charge to pay. Is there anyway I can pay that before I turn my line on after my deployment or will it...
View ArticleHelping a friend pay their bill
How can I help my friend pay his past due bill so he can have communication again, when all I have is a phone number and his name? I don't know exactly what he owes, and I can't ask him he has no way...
View ArticleBillings issues, direct tv merge issues
I JUST got my device on May 7th, I got the bundle with direct tv to get unlimited wireless, I understand that I have to pay 125$ now I'm getting charged 170$ due June 1st, my direct tv hasn't even been...
View ArticleRural Locations of ATTwireless stores? California?
I need to find a store in Central California like Newman, Patterson, Gustine, to turn in old iphone for credit to ATT Accouint. None are listed that actually exist in these towns. Can I mail in old...
View ArticleNumbers Not Showing on Bill
Why does my AT&T bill show this instead of the contact's phone number? 000.000.0000 i see where it says BLOCKED, but I thought you'd have put the actual number on the bill. If not, which one has...
View Article5 Strait Months of Billing Errors and still no resolution
Purchased a Smart watch on Dec 14 2015. Returned the Device on Dec 16 2015. Device return was not processed correctly and I was incorrectly billed in Jan. Called Jan to get corrected. Agent credited me...
View ArticleBilling and plan
I was sold an additional line and 2 phones under the premise that my bill would not exceed $140 per month, I just paid $196.04; I am furious!!!
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