Payments
I have a balance of 164 or something is that the new bill?? If not I made two payments in Feb...Feb 5 and the 17 I think so please check...I have my bank statement that shows I paid those two days thank u
View ArticleBills that are not credited but paid and have a bank reciept
I paid 77.00 to my account but it was credited to a different accountI then paid another 77.00 to the accountthen I got a bill for 127.00 on my wireless account I paid 120.00 and asked for the account...
View ArticleWhat the heck does customer service mean to AT &T??
I went to the AT & T store in Redlands, CA to get my son a new phone and the sales lady added a 3rd phone line even though I specifically told her that I could not afford a notepad or a 3rd line....
View ArticleUnified account-unbundle account needed
we just bundled our wireless and Directv bills on 2/6/16 and we have had nothing but problems since. I have been eligible for an upgrade on my phone for over 2 years. I went to a company store...
View ArticleDo not bundle your accounts!
Do not bundle your AT&T and directv accounts! Getting someone to assist you with your account or even logging into your account to pay your bill becomes an event after your account is bundled or...
View ArticleInstallment plans
Hi! I am trying to set up installment plans for my cell phone bill. It is past due and needs set up today. I am having trouble doing this on line. How do I set it up? Thank you
View ArticleDue date
Can due dates be moved? We've asked already to have our billing due date be moved to the 22nd, we were told it would but it never did.
View ArticleTerminate service
Terminate service for [edited for privacy – please do not post personal information]
View ArticleDebt Collection from ATT on my credit report
Hello, I used to be a ATT customer and I canceled my service last year. I paid off all the balance online, and asked the customer service whether I have any unpaid balance, and they told me no. Now...
View ArticleBill too high
Why is my mobile phone bill so high each month > $250? Is there anything I can do to lower it? I'm on disability & its tough paying that each month even when I split the payments
View ArticleDesperately need copies of my past phone bills
I need copies of all my Home phone service bills (records) with AT&T from 6/12 thru 8/15 (3 different phone numbers - last one being 619-263-1603) as soon as possible! It is imperative I have these...
View Articlemoving refill due date
Got my gophone last month. The refill date is the sixth of the month or close. I get paid on the seventh. I wanted to move my refill date to fall on or closly after the seventh. Can this be done? What...
View ArticleSetting up a payment method after Phone has been disconnected.
Is there a way to set up a payment plan to pay my last bill? I don't want my bill going to collection because of it not being paid. I just want to see if I can possibly pay half then the other half to...
View Article$10 Device Charge
My family and I upgraded our phones and we got offered a "free" tablet and smartwatch. Nothing was said about a $10 monthly charge for adding them to the mobile share plan. If I go to the unlimited...
View ArticleRemoving collection
I would like to speak with someone in collection in the collection department on the telephone which number can I called to reach them! The store I had the collection through is no longer in South...
View ArticleSuch a shame ...
i've called numerous times, chatted, and Facebook messaged to no avail. I have been a customer for around 10 years. I am trying to amend my payment arrangement to a later date and have been told "it...
View ArticlePenni
I have tried to pay all of our bill but came up 135.00 dollars short and the system won't let anyone help me .I can not be without a phone a my family I need to be able to call them if I have a...
View ArticleCan I get detail on where I was located when I placed a call
Concerns about a New York State residents he ordered. My detailed phone bill shows where I called but not where I was when I placed calls. That later information would be very valuable to me. Is it...
View ArticleCharge full month rate for using only 3 days
A few months ago, I canceled att mobile service due to expatriate work on Nov. 29th 2015. Last month, I visited my office in NJ and found unpaid bill from att. So, I called customer service center and...
View ArticleDamaged phone returned and has not been found
I issued a claim to the warranty back in December 2015 received my new phone and returned the damaged one. I received 1 phone call in January regarding the damaged phone I explained it had been mailed...
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