A NJ customer in VA
If I'm a NJ customer and go to another state like Virginia. While there I want to FaceTime. Other than data usage will there be extra charges ?
View Articlephoto texting in canada
i'm in canada now and i'm from hawaii. if i have the wifi on is texting photos no charge?
View ArticleCustomer Service letter to Dallas, TX Headquarters
Sent a letter about my wireless question to customer service in Texas. Haven't heard back from them. Is that the right place to send it for help and resolution? Chatting didn't help because I need...
View ArticlePayment of phone
My phone got disconnected this morning and right away I made the payment how can I get my phone with service right away?
View ArticleFormer employee
I'm a former employee and was receiving an employee discount on my mobility bill up until the last bill cycle in which I was employed. I should've had my discount prorated for the time I was with the...
View ArticleTerrible Customer Service
I have spent over 6 hours on hold trying to combine my ATT Wireless and Direct TV Bills to obtain the $10 discount. I have been a customer of both companies for at least 5 years. WOW, I just get...
View ArticleSales reps scam customers on cellular plans by selling one plan which rack up...
I called to get my options for a carnival cruise cellular package and the sells rep either was knowledgeable or it was an att scam. When I came back from my cruise WITH A HUGE BILL the reps where...
View Articlebilling
my last mont bill only goes back 3 days i want to view a specific day february 27,28
View Articlemy 5C phone constantly disconnects from wi fi and uses data
I purchased an Apple 5C phone and after a year of not working properly, it was replaced with a refurbished one that I had to pay $100 also did not work and was again replaced with another refurbished...
View ArticleRefill
My $30 rate plan expired on Feb. 15, if i refill today when will be my next refill schedul?
View ArticleWhy does AT&T refuse to rectify a store's mistake?
After being told by a store last year that we would have to turn our land line into a cellphone if we weren't moving directly into our new home, we have had nothing but issues. This week I chatted...
View Articlecombined billing disaster
I got my first invoice in the mail from att for my new Direct TV service. It says that its due tomorrow. But then it says it is combined with my phone bill. I go online to look at the bill and the...
View ArticleBilling Complaint - Filing with Consumer Protection Agency and FCC
I left AT&T for a number of reasons one of which being a family member not being able toreach me in an emergency although I had my phone on and with me.....his many calls kept going to voice mail....
View ArticleSales Tax Hike? ...or mistake.
I noticed a $1.56 increase in my bill, and traced it to the Texas State Sales Tax section just above The Texas State Telecom Tax line. This used to be a $0.01 Tax (the same every month) and this month...
View Articletexts from a blocked number
On the detail bill, it shows texts as RCVD from a number I blocked from my son's phone. Does that mean he is still receiving texts from the blocked number? Is there a way he us reading texts from the...
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