irritated
why is it so hard for ATT to return a refund of an over payment directly back into my checking account without jumping through so many hoops? They get their payment on time every time through my...
View ArticleAT&T Offered me a plan and now won't honor it. Violation of contract?
Back in November, I was looking to buy a smartwatch (LG Urbane 2nd Edition) and I wanted to add it to my phone. I called to ask about that, and was told my unlimited data plan did not work with the...
View ArticleSkyrocketing bill
My phone bill has increased to over 600.00 a month. This has to stop. Are there plan options that would assist us? I don't want to have to cancel service.
View ArticleBill inquiry
After reviewing my bill this month and comparing to previous months I would like to know how and why my bill randomly goes up by about a dollar every two to three months? I never get any notice of this...
View ArticleCan't pay today
I have a scheduled payment arrangement for today and I need help immediately please! Just found out yesterday that my son either has ms or brain cancer! I can't lose my phone right now! I can pay the...
View ArticleACH payment returned
My ACH transaction was returned a second time on 3-2-16. I will not have available funds until 3-8-16. Will my service be cut off?
View ArticleUsing phone records to prove messaging at a certain time?
I've gathered great info from this forum, especially from GeekBoy, regarding my wireless bill. However, I'm stil having difficulty with the big picture. From what I understand, the following is true...
View ArticlePlenti Points for fall 2015 new AT&T activation not correct
ATT had a promotion in the fall of 2015 for Plenti Points for adding a new line/phone and being a U-verse customer. The point offer was 5,000 for new phone line with phone purchase and 2,500...
View ArticleAT&T changed my data plan
Did anyone else have AT&T change their data plan from the promo value to value plan with a large increase in the monthly charge.I understood that my plan would not change unless I changed it when I...
View ArticleUNAUTHORIZED ACCOUNT OPENED USING MY IDENTITY
I have been trying to cooperate with customer service about an account that was OPENED USING MY IDENTITY, SSN. I DON'T UNDERSTAND WHY THIS SHOULD BE REPORTED TO A CREDIT REPORT FILE WHEN I WAS TOLD...
View ArticleUnlimited data for signing up with DirecTV
I saw the article about receiving unlimited data for getting DirecTV on Jan 16. I called and asked if this statement was legit. The rep told me yes it was. She never quoted any price difference other...
View ArticleUpgrade
I have a 10gb data plan right now. What's the difference if I upgrade to the promotioal 15gb plan. It still says it the same cost per month correct?
View ArticleMy bill
i made a payment arrangement for a later date, but I just paid it in full how do I stop the payment arrangement now? Is it going to charge me twice now?
View ArticleHELP PLEASE! 😔
I scheduled a late payment for yesterday , but wasn't able to pay. How long do I have until they suspend my service?
View ArticleData EXPENSIVE
Just paid my bill and got a mssg saying that I've used up 75 percent of my data how is it that my phone battery last longer than my data FILING a complaint with the BBB and switching asap all I do is...
View ArticleCost INcrease
i changed my plan over a month ago to a cheaper choice. Now my bill is higher than its been in years. Why?Carol
View ArticleOver payment
Why do I have on Bill 25.00 a month for Smartphone which I don't have. This need to be taken off my bill. My bill suppose toBe 80.00 with tax? Get it together I check my Bill regularly. Thanks Barbara...
View Articleatt dep site
I added a second line to my account. I am a retiree and have been trying for several days to add the line for my discount through the att.com/dep site. Appears to be down. Anyone know what is going on?
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