Unlimited data/bundle
Who can I complain to that no one has switched my service to unlimited data? I signed up for direct tv, uverse so I could get unlimited data so why have I been receiving texts saying I'm over in data....
View ArticleMonthly payment
Last month I received a text from AT&T saying that my renewal didn't go through so I tried to make a call just to test and see if my phone had been cut off and it had. So I went to the website and...
View ArticleCALL LOG ISSUES
Hello , I needed to verify some calls made from my phone on a certain day , however the calls are not listed on the call log only on my phone . How is that possible . The calls were answered and...
View ArticleHow to get AT&T to give correct early termination fee information in writing.
I switched one of our phones to T-Mobile. AT&T charge me a $175 early termination fee because the phone was in the middle of a contract. But, on the billing statement they indicated that the $175...
View ArticleUnlimited data
I heard you all were offering unlimited data, my son always goes over and so I was interested in this if you were. Also I have a friend who has 5 phones on her plan and she pays $500 a month through...
View ArticleRidiculous data overage charges
WHY IS MY IPHONE 5s PHONE BILL $1242???!!! I mean ik that i use a lot of data but there is just absolutely NO way i could have accumulated a bill this large within 1 month simply from data overages....
View ArticleHigher bill all of a sudden??!!
why am I all of a sudden paying on average $40/$50 more per month now and nothing on my end has changed
View ArticleSprint buyout and 50% offer
I'm gonna be transferring our current 3 line plan into our name this weekend (due to fam issues, )anyways..at&t won't carry over our roll over minutes or data and wants to charge $18 per line...
View ArticleTrouble being billed incorrectly
I have contacted att at least 3 times and spent time and money to correct your errors. I put my wireless account on suspended service november 3rd and have been billed and given late charges for this...
View Articlepaperless bill
How do I change the options from paperless billing to receiving a bill in the mail monthly? I want to see a print out of my bill monthly.
View ArticleWorst Service Ever
Don't know where to send this question since their service is so bad. Hopefully someone reads this. Here is my story of your service: I go online to order your service for my apartment, since my...
View ArticleApp billing
I put in for my payment of 190. Something on app and it did not take . Now my bill is past due and has been suspended !!! Can I make the payment that was to come out ???
View ArticleService was cancelled.
My service was cancelled due to unpaid bill. And I believe they send me to collections. I currently lost my job and had to try to pay either my college tuition or my phone bill. I was wondering if I...
View ArticleUnresolved Problems
Thank you! We receive hundreds of requests each week, and while we read them all, for obvious reasons we can't respond to all submitted requests, and neither can we report on all of them. We do...
View ArticleCharging for labour
Hello ,In the past few days i faced alot of problems with rhe at&t signal it was down always and they sent for me some one to check the device in my apartment and when they checked it the problem...
View ArticleThieves !!
My daughter wanted to get one of ATT smart watches, so we talk to the sels rep for 2 days before buying one. After asking what seams like 100 times about the price which we were told 100 times it will...
View ArticleAbout my cell phone plan
Hello I been on vacation for 40 days in Belize, starting January 1, I call before I left to have my phone plane turn off in tell I get back home, February 15. I was told it will be done, but I see your...
View ArticleSeparating an account
I am see how much it would be for my line if we separated it from the joint account please?
View ArticlePlease answer the phone, ATT
I'm attempting the un-unify my bill and detach myself from the biggest debacle since New Coke. I've tried calling early and late. I'm on hold (again) as I'm typing this. Is there ever a time when...
View ArticleI would like to spilt my payment
I would like to split my payment in too 2payments 2/19/2016 for 136.64 and on 2/28/16 for 136.00 Thank u
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