Not receiving any service on issue!
Signed up for direct tv, Internet and I already had att wireless. I was told I'd get unlimited data for free and a 100 dollar visa and also a 20.00 discount total on my monthly bills...so I signed up...
View ArticleRenewal on data plan???
I received an email on 1/14/16, at ***** that there was an automatic renewal of 5 GB for 30 days to the following mobile device of ***** and I do not recognize this cellular number. I believe there...
View ArticleWHY ARE MY BILLS WRONG AND OUTRAGEOUS SINCE COMBINING?!?!???
I am about to drop all at & t services because my bills are outrageously high - I cannot get a single customer service rep to adequately explain it to me!!!! I am now telling everyone that I know...
View ArticleIn and out call log on my bill
On the call log on my paper bill it shows incoming calls from my own #. Is that because I was out of my normal area?
View Articlei have a debt
How I have to pay? To recover my service acc# [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone...
View ArticleQuestion about phone
I recently cancelled my phone with y'all and I need to know how much I owe
View ArticleJUST BREATHE...
Hello, I've been an AT&T customer for quite some time now. All aspects of the service has been impeccable. Until now. I've just noticed that I've been paying for data/service on my old lost iPad!...
View ArticleReally AT&T
We are a military family. We signed up for our service March 2015. We realized a couple of months back that we weren't receiving our discount. We went to our local AT& T store and they said they...
View ArticlePOOR CUSTOMER SERVICE
Upon my bill being unusually high this month compared to previous months, I decided to contact customer care. I spoke with a woman named Antonia Pride who at first was fairly pleasant but progressively...
View ArticleReckless sales pitches
On December 12, 2015 I entered an AT&T store with the sole purpose of getting a new phone for one of my then 3 accounts because the current phone was not properly working. Over an hour later I left...
View ArticleATT customer service re incorrect billing is atrocious
I bought an iphone 6s at Costco and returned the next day since it would not interface with our back end legacy software system. It took me 3 months to have the cost of the phone removed from my bill....
View ArticleNEXT payoffs significantly higher after DirecTV combined billing
Hello all, I have a strange situation going on with my AT&T account, and numerous calls to customer care have yielded no results. Some insight: on 11/15/14 I purchased at Samsung Note 4 on...
View ArticleUsage
I have 3 devices on my plan. 2 phones have the text and talk usage updated to real time but one phone has not had usage updated in 8 hours and I know there have been incoming and outgoing texts since...
View ArticleTrying to pay old bill so it can be removed from credit reports
I would like to settle a bill that's probably 3 years old and have it removed from my credit report. I believe it was sent to collection. What do I need to do to resolve this. I don't remember my...
View ArticleTaking my balance if I don't renew on the day it's due?
I somehow highly! Doubt that you guys can legally take MY MONEY that I have reserved in my account to use for package purchases or whatever just because I don't refill EXACTLY when you guys want me to...
View ArticleBYOD &autopay?
This past weekend I recieved my SIM card for my own phone. When I picked a BYOD plan after I activated my new account I swear that on the AT&T BYOD account setup webpage when setting up my...
View ArticleAmount left to pay off
How do I find out how much that's left on my bill to pay off my phone. I am a part of the next plan. My phone is cracked so I'd like to get a new one
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