Worst Service
So for one att unified my account with uverse even though i dont have uverse as a result when ever i logged into my att account i will get a $0 bill. for the last month and half. I wake up today and my...
View Article000-000-0000
Why do all incoming blocked calls show on my bill as outgoing calls to 000-000-0000?
View ArticleProrated Final Bill
We recently moved tow lines to a different carrier. We still have one line with AT&T and are debating keeping it. Why does AT&T charge customers for a whole month when cancelling on the first...
View ArticleUpset with AT&T
I will no longer be a AT&T customer or for that matter I am cancelling my service with Direct TV as of March 16 2016. Because my direct tv is suspended for now and I paid my AT&T bill (in full...
View ArticleSecurity Deposit
I just order the 2gb mobile share value plan today, with an s5 and an s6 active. My credit score is very low, due to some unforseen hardships in the past. I was expecting to have to make a security...
View Articleshould at pay for their mistakes, or just we the customers have to!
we have a family paln with 2 galaxy s phone on the next plan. paying about 160 a month (including the (prefer employment discounts). so I purchased a cheap windowd phone,Go phone/for ATT). Then I chat...
View ArticleMoney had been cost but amount wasn't refilled.
I refilled my wireless account. It had cost money from my credit card successfully but it show that refill was failed on the website.
View ArticleATT Next monthly plan does not seem awesome
Please explain how the new Next plan is a good deal versus 2 year contract?A. Note 5 phone for $28 per month x 30 months lease planB. Note 5 phone for $350 with 2 year contractBoth options you can get...
View Articlepayment
i lost my wallet and money few days ago, may do the payment on the next due date? i can do the 2 months payment on the next due date.
View ArticleATT Charges me for service even after i cancel the service??
Hi, I just got out of a call with One Manager named Diego. I have a billing cycle of Nov 29 till Dec 28. I generally get a bill of 200$ per month and have been a customer of AT&T for over 2 years....
View Articlewhy are incoming calls not showing on current usage? show my phone # as if i...
Call log shows incoming calls from providers other than ATT as my phone number as if i am calling myself. I have tried chatting and calling ATT and they can't seem to figure out the problem. Is...
View ArticleCustomer Service?
How do I get support from customer service for my AT&T three accounts (wireless, U-verse, Digital Life) without being initially told by the AT&T customer service rep that they can resolve my...
View Articlebi weekly bill pay ?
Hi, I pay all of my bills bi weekly to keep on top of things, why cant I allocate credits to each of my three acounts, it is sooo confusing combing everything without the ability to at least puts notes...
View ArticlePayment arrangement & suspension email?
I have a payment arrangement made for next week however I received an email stating I was facing immediate suspension? Does the payment arrangement protect me from this or will they shut me off...
View ArticleOvercharges by AT&T after they received a phone back and they won't credit...
My wife bought a phone and service for an elderly aunt. The aunt was too overwhelmed to use the mobile service. We contacted AT&T to cancel the service. At&T said to return the phone to them...
View ArticleWill we get more post paid data?
AT&T recently changed Gophone to 5GB for $60, including unlimited talk/text. On a post paid account it's $50 plus $25 for adding phone onto plan plus taxes. In total, make it about $90 a month....
View ArticleUncombined Billing
How can I get my accounts uncombined, more specifically the DTV bill separate? I have been on the phone and in chat for well over an hour and no department can assist. I am an AT&T employee. Thanks!
View ArticleBill Pay
I want to make multiple automatic payments each month, leaving my "Autopay" to pay the balance in full at the end of the month. Is this possible?
View ArticleCharged for a line that should have been canceled
I have been charged for a line that was suppose to be canceled a month ago. I was told the line was canceled but when I looked at the bill I was still charged. Had to call in about another issue on the...
View ArticleHow long does it usually take for the final bill with the ETF to show up?
Hello, I just cancelled my ATT wireless service on Jan 1st. When I look under my account it does show status " canceled Jan 1st" But it does show my amount due is $80.00 due by Jan 19th. Now will...
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