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Att its a thief and liars

Why do att changed my billing cycle from the 31st to the 21st iam going to have 20 days of service then having to pay again what about the other 10 day and they said me over the phone that will not...

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billing

How come there are missing text on my bill? Where did they go? Its crap. No one seems to have a clue how or why?

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2 gigs($30)

2 gigs($30) of data were added to my account. I DON'T USE THAT MUCH!! THIS PHONES HP PRINTER WAS ON & I DIDNT INSTALL OR OPEN THE APP. I DONT EVEN HAVE OR USE A PRINTER!! IM DISABLEB ON A FIXED...

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Additional 1GB data automatically added

Why is the unused portion of the automatically added 1GB data not included in next billing period's Roll Over? 1GB was added on last day of billing period and I only used a small portion and wanted the...

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data plan

i keep getting messages about we are at 100% of our data plan and they add more to my plan, currently we have 2 phones and 1 ipad on our account and they said we have used 30 gb already and they have...

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Switcher credit versus New Line credit

We switched 4 lines from Verizon to ATT. They were only able to make the switch for 3 of the lines in the Apple store and then we had to go to the ATT store for the 4th. I still don't understand why...

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rollover date

I need to change my rollover due date to the 3rd of each month, please.

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Missing payments, Overcharge and lack of assistance

I am a frustrated customer, I have called At& T customer service, made double payments with both voice and store directly due to At&t system error, gotten billed wrong amounts and yet none of...

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AT&T Warranty Replacement is a scam?

I'm being screwed again by AT&T. They are claiming I sent in a physically damaged cell phone with a screen crack for a warranty claim and now they want to charge me $674. Prior to me even sending...

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MY MONEY ON MY GOPHONE DISAPPEARED

I have the $45/month GoPhone plan. I was checking out different plan options and my money disappeared! It is telling me to refill my account. I just put the $48.66 (with tax) on my account yesterday...

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Unpaid billings

I'm a user with AT&T, something happened and I am not able to go back to the states and cancel my account. How can I deal with the unpaid bills and shutdown my currently phone number? Otherwise it...

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Data usage

I was just informed that my data is about used up. My wife and I very rarely use it. We just installed a 3G Microcell at our house because of the poor coverage. Does the Microcell use up data from my...

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Allow Family Plan users to sign in with their own account and pay bill?

I have 7 people currently on my Mobile Share Family Plan and some of them pay me their share for their lines. Is it possible for the to pay their share via att.com? I know they can pay by going to a...

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Balance of my att next

Hello, I currently have a galaxy s 5 under att next, I would like to know what is the balance of my phone. Thank you

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Prepaid account

How long does it take for a prepaid account close automatically if nobody pays for it?

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Local Sales Rep not upfront about prices of service

I recently switched to AT&T from Verizon, who I have been with for about 15 years, due to a promotion I received in the mail for being a DirectTV customer. I was very clear with the sales rep that...

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Customer service

This is the worst customer derive I have ever had.I received 25 percent off my plan for years I changed plans to add my husband, being told I would still receive the 25 percent off. My bill is $50 over...

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How long until a prepaid account is automatically closed?

How long does it take for a prepaid account close automatically if nobody pays for it?

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Paying my portion of my family's bill

I am on a wireless plan with my parents and I pay them directly for my portion of the phone bill (so basically reimbersing them for covering it on the bill itself) is there a way for me to directly pay...

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Understanding Device Access Fees Before and After IPhone Contract Completion

Hi- I have a household with two IPhone 5s phones that will complete its contract May 15th or so of 2016. The phones are in great shape and we are not in need of upgrades in the foreseeable future. We...

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