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How can I chat live with a representative?

How can I chat live with a representative?

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Destiny in customer service

I called at 2pm on 2nd of September, and talked a Destiny.  She told me "i can't do that" which i told her was unacceptable and ignorant to say that to a customers.  She got offended, started with me,...

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Are there bundles for GoPhone plans?

Is there a bundle discount if I were to buy GoPhone plan and Internet? What if I also add in TV? If so, how much (or please link me to the web page)? Thanks!

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Phone bill

Why did my phone bill jump from $111 to $136

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Poor customer service

I made a payment arrangement 8/14 when the date came the card on file was not sufficient to cover the charge so I called in with another form of payment and succefully processed the payment. Can you...

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My bill

i have called several times. I have a case on my account. Yesterday I spoke to customer assurance and they promised it would be fixed yesterday. [edited for privacy-please do not post personal or...

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AttNext marketing hype

Why is it that ATT claims AttNext benefits the customer with lower monthly fees vs. the old 2-year contracts with subsidized phones? My "forecast" monthly rate if I sign up for 2 new smartphones is...

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Bill

If my billing cycle is the 18th to the 19th why is my bill due on the 9th this is making it very difficult to pay the bill the 19th was so much easier

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Current Balance refund

Hi, I am on 45$ Unlimited Monthly plan, set it to auto refil mode. However, I have 45$ additional amount as current balance, which got incurred while I have accidently recharged my account manually,...

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"Free" tablet

AT&T,I'd like to know why I was told that when I upgraded my phone I would recieve a free tablet with no stipulations. This turned out to be a complete lie. I was not told about the fees that came...

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DataPlan Overage

I understand going over my data usage during my move as we were off wifi for about a month. However, I've been back on wifi as of 20 August and I am still being charged for "overage". Considering...

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At&T charged me International Roaming when I was at Niagra Falls froM US Side

At&T has charged a whopping $2000 as Roaming in Canada when I actually I was never travelled in Canada. I was at NiagarA Falls froM US side . How can they charge when I have never crossed the US...

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payments

Can I start making lover payments? I'm on disability and don't get that much.I like my new phone and number.And don't want to lose them.I can do $75.00 a month better.

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Late payment arrangement

I made arrangements to pay $215. On my wireless bill today 9/4/15 but only have $200 In my account can I pay $200. Instead of $215. Or split the payment & pay 1/2 today & 1/2 tomorrow 9/5/15 so...

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asking about my bill

I am an old customer and I wanted to know how much my passed bill is and if its possible I can get on a payment plan so I can get back my good credit with at&t ? The only reason why I stopped...

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Business...Plans, No Credits for unneeded and requested removals, sorry good...

What is a small business to do when you get no customer service otherthan, please contact your acct rep, for which i continuely reply, he does return calls or emails, called his boss, he said it would...

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Bonus data

i currently have the 6GB plan, which is now 12GB withy the bonus data promotion. If I lower our plan to 3 GB would it still double to 6GB or is it only for the 6GB plan?

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Customer Care claims they haven't gotten proof of payment faxes from bank

My son is is dealing with an payment issue.  AT&T took the funds out of his bank account but claims that the payment was never received.  The bank has faxed the proof of payment to AT&T, not...

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Customer Service...

Is it me or does it not seem that the CEO down to high mgr's need to be viewing these posts, as their customer service department needs retraining or makeover, as it seems that we are all catching the...

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I was cheated

I was lied to and cheated into a bill and now im being bribed with extra data. How do i leave contract without penalty

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