AT&T,
I'd like to know why I was told that when I upgraded my phone I would recieve a free tablet with no stipulations. This turned out to be a complete lie. I was not told about the fees that came with it. Once I noticed the charges on my bill I called and was told that after the 14 day period I could not return it. Obviously I didn't get my bill within 14 days so I didn't notice the charges. I would think this'll have been a misunderstanding between myself and the store clerk had I not read other complaints from customers with the same issue. I completely feel scammed by the company that I have been a customer of for over 7 years. All for a tablet that I haven't even used once. I hope this at least sheds light on an issue of misinforming customers or withholding information.
I'd like to know why I was told that when I upgraded my phone I would recieve a free tablet with no stipulations. This turned out to be a complete lie. I was not told about the fees that came with it. Once I noticed the charges on my bill I called and was told that after the 14 day period I could not return it. Obviously I didn't get my bill within 14 days so I didn't notice the charges. I would think this'll have been a misunderstanding between myself and the store clerk had I not read other complaints from customers with the same issue. I completely feel scammed by the company that I have been a customer of for over 7 years. All for a tablet that I haven't even used once. I hope this at least sheds light on an issue of misinforming customers or withholding information.