Customer Service
CAN SOMEONE PLEASE GIVE ME THE EMAIL ADDRESS OR PHONE NUMBER TO THE CEO OR PRESIDENT OF AT&T. I HAVE SPOKE TO YOUR CUSTOMER SERVICE DEPT IN REFERENCE TO PAYMENT ARRANGEMENT DUE TO MY MOM PASSING...
View ArticleIs there a deposit to switch service?
I wanted to switch from Verizon to AT&T. But I have 5 people on my plan and I was told I would need 400.00 a line deposit for 3 of the lines. Is there anyway to get past that so I can switch...
View ArticleDoes this seem right to you?
In short, we have a problem where my company is getting collection calls from an ex-employees personal AT&T cellular account. A "Mr. B" had a personal cellular account setup under his social...
View ArticleMy monthly bill is $ 693.00 of JULY
Why my bill is so high when my cell was not use while I visited ASIA for three weeks on July 19 th. to August 7th.2015 . It's unjust & unexpected . I am experience a very bad service in Internet...
View ArticleSuspended account
My account was suspended this morning. I immediately paid the bill before 9am. It is now 12:13pm and they have yet to reinstate my service. The automated service said it would take only 30 mins and I...
View ArticleUnified Billing Dept
Does anyone know the phone # for the elusive Unified Billing Dept which is supposed to Provide service for uverse + mobile customer accts. it's not listed on the website and it is NOT reachable via...
View ArticleIs AT&T Small Business friendly? Why do I have to wait a month for someone to...
I had a small sole-propritor design business that is growing, I have 4 mobile lines. Under the advice of my attorney and accountant it was suggested I change my business into an LLC and move all my...
View ArticleATT Never AGAIN
I recently got the new iphone 6 for my son on installments and the rep said I could get a free tablet fom LG. HE NEGLECTED TO MENTION THE 'FREE' tablet would REQUIRE a $40.00 activation fee and $10.00...
View ArticleBye after 18 yrs
I left at&t today after 18 yrs. I had not had my service disconnected before except for one error on their part a couple of years ago. Suddenly, my payment date was changed, I was told to...
View ArticleHow to dispute an overage data charge.
I got charged over $75 in overage fees on my last bill and I did not go over. I only used some of my Rollover data.
View ArticleHow to email my concerns
I am trying to find out how communicate with ATT without having to call.
View ArticleInnapropriate charge
Returned a phone prior to 1 year because ringer was too weak. This was the only issue with the phone. Replacement was issued. 2 weeks later, bad phone was returned stating damage to charging port....
View ArticleWhy is my bill so expensive?
I literally can't handle the state of my bill. The bill is literally half my mortgage for a 2000 square foot home that my family LIVES IN!! And MORE than my car payment! A car that takes me to work to...
View ArticleHorrible ATT Store and Service
I just want to warn other customers to avoid going to the following horrible ATT store: 1657 Wp Ball BlvdSanford FL 32771 They wasted 4 hours of my time total and convinced me to end not only my 15...
View ArticleHow do I get my unlimited plan back
ATT screwed me away from my unlimited talk and text claiming I was paying for excess capacity, now I'm having monthly overages. What a load of crap. Get a hold of me a get my unlimited plan going again...
View Articlewarranty exchange phone never made it to att
I am currently facing a $675 charge on my account do to a defective device never making it back to AT&T warehouse . I have contacted att and also their warranty department and i havent had any help...
View ArticleHello
hi, I have a question on how much more would I pay for 50 gb, I have 30 on my plan now?
View ArticleIssues Remain Unresolved
On August 1, 2015, I was told by customer retention that a manager was going to review the recorded call of our original phone upgrade order, in which we were REPEATEDLY assured that our phone bill...
View ArticleI need to change my billing address
So I was living at one house and I was on a 1 year lease and the lease was up 3 wks ago but at&t won't let me change the address 55o the new address wat should I do
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