Complaint against very rude supervisor George
I had the most horrible experience tonight with At&t sup George Id no.GCX3H,I was charged $346.80 for a suspended line which was reactivated without my consent.I called 8/6/15 and was told by a...
View ArticleWhy change due date on bill
Why in the world would y'all change due dates on people to confuse and cause mass confusion. The people on fixed incomes. They try and set their bills so they Never have late fees. There bills are...
View ArticleMilitary suspension
Hi my name is Juan [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers,...
View ArticleBait and switch !!!
Went to the AT&T store to get my AT&T Altrix HD reactivated , the sales person sold me a sim card which they installed started the phone up which stopped on the AT&T logo , he gave me a pin...
View ArticleIssue With Bill
Hello,I contacted Customer Support last month when my billing date was moved up in too short of notice for me to make the payment. I spoke with a woman, I believe her name was Michelle, who was very...
View ArticleAbsolutly Disgusted! NOT LEASING A PHONE!
My S4 broke last night and I need a new phone TODAY! Went to the AT&T store and was told the AT&T no longer does 2 year contracts in store and that I have to lease a new phone for $25 per...
View Articlepassport questions
Can I upgrade my passport package because I have used most of my data? It is only half way through the month.
View ArticleWhat is att's problem ?
So for months I have been dealing with charges that are not mine, everytime I call they assure me it's an error and it will be fixed. Yet then it's still there... Today customer service rep told me...
View Articlewhat does service discount apply to
I receive a 25% discount through my job. For 3gb on NEXT it's 40 for the plan, 25 for the phone and 25/month for 64gb iPhone 6 over 30 months. Of those 3 charges, what does my 25% apply to
View ArticleEXTREMELY MAD
I just paid y'all $90.00 Monday and my phone is turned off now. They said I owed 126 more dollars. That is literally the dumbest thing I've ever heard of. I paid $90!!!!!!!!!!!!!
View ArticleVERY UPSET
First of all i want to say that my grandmother and i have been loyal customers for 10 years now. I have been very happy with AT&T up until now. I have even defended ATT when someone has been...
View ArticleRude Representatives In Billing
Can someone please provide me a number or email address to ATT Corporate Escalations. I was promised by a representative that I would receive a one time courtesy credit for my overage due to the fact...
View Articlehow is it possible that I've used 15 GB of data in 6 days?
i don't understand this my phone is always on wifi at home and I don't use the Internet that much when I'm not at home and I keep getting messages every couple minutes saying I've gone over another GB...
View ArticleRequest to waive charges
As an one time courtesy, I would like for AT&T to waive the additional charges on *** in the amount of $157.33.This phone is used by my 11 year old son. We were on a cruise to the Bahamas when this...
View Articleplease help me understand
I have one line. I have a charges:- mobile share 30GB with rollover-mobile share value smartphone 4G LTE w/VVMIt looks like I'm being over charged. Can someone help me understand these charges
View ArticleSplitting the bill with family members
Myself and two others have recently signed up for a mobile share plan. My question is regarding how we will pay the bill. I realize, of course, that the option of one person paying the bill, and the...
View ArticlePayment on wrong card
I made my payment on the wrong card. How do I delete that payment and put it on the right card?
View ArticleHow do I reverse wrong payment amount from MyATT App.
I just paid a wrong amount from MyATT App. How can I reverse that before it hits my checking account?
View ArticleHelp with a billing question
hi I had a question about payment options...I recently mailed in a payment and today was my due but have not seen it posted to my acct!? Please help!!!
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