Went to the AT&T store to get my AT&T Altrix HD reactivated , the sales person sold me a sim card which they installed started the phone up which stopped on the AT&T logo , he gave me a pin number and told me that in a little while the phone would ask me for the pin number. I left the phone on over night and the logo never went away. I return to the store were they told me my equipment was bad and try to upsell me a $45. or more phone , when I told than I just wanted a refund for the card to told me they would not give me a refund. Funny I looked all over the phone for my name seeing they kepp stating "Your Equipment" yte the only thing I can find is the AT&T name seems to me that makes it there equipment and the only way to sell new equipment is to Bait & Switch !! Come on if somebody would have told me that if I spend the $30.00 and it don't fix the problem you eat the $30.00 I would have said if it works I pay you the $30. If I knew they would rip me off for $30 I would have taking my bussness else where... I find it had to believe that a big company like AT&T has to steal $30.00 if and maybe more else where off the little guy (Like me and you.) To keep them profits up.. The feds should lock the Portsmouth store up for it it unlawful bussness ...
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