Billing question by mail
hi I recently sent a payment in via mail a few days before my scheduled date but I do not see it posted to my account...my service is not yet suspended but if it is I know I will have to pay the TOTAL...
View ArticleMy contract ended. When will my bill drop?
I signed a two year contract 2.5 years ago. I recently bought a new smartphone at retail price. Shouldn't my bill have dropped by now? By about $20 per line on my account? Thanks for any info.
View Articlesuspended phone and can't reach at&t
Why is this the hardest darn company to get a hold of? Phone suspended trying to work my payment for next week and dialing 611 leads to nothing. How can I speak to someone ? Frustrated and just had a...
View ArticleHow to change payment
Needing to change the date on my arranged scheduled payment. How can I do so
View ArticlePayment arrangement
My payment arrangement is scheduled for today so do I manually pay it or is it automatically deducted from the payment method I put in when I made the arrangement?
View Articletransfer billing
Can you transfer billing of 1 line without having that 1 line open a whole new account with att? Example-added line on existed account for $20. If you transfer billing will they pay the $20 or will...
View ArticleData overages / rollover
why is it that when I get billed for another 1 G of data, any unused portion is Not included in the rollover for next month? I was billed for it, I paid for it, why do I not get the unused portion??
View ArticleBad business policies
I have a question. Why would a company change your bill due date after two years then charge you a fee to change it back after you complain? I set that due date up in accordance with my pay schedule....
View ArticleLast bill like this
since I lost my phone due to water damaged and replaced. Two months ago I've seen horrendous charges for the past two billing cycles that rival my rent payment for my studio, one almost 400 dollars...
View ArticleBilling
I've called several times from chicagoBig storm and my calls dropped 3xs should be on record I called and spoke to someone at about 9:43pm CST and the call dropped. The hold times where log also...
View ArticleBeing charged for service I don't have
Hi,A credit card mixup lead to my card being charged for my boyfriend's cell bill. Now we can't get ATT to stop charging me. He has tried calling ATT and updating his billing info several times, but I...
View ArticleLoyalty is a lost art
Let me start out by saying I've been an AT&T customer for 11 years now. I always pay my bills and never ask for handouts. My bill consists of 2 lines (both iphones, 1 has the grandfathered...
View ArticleWhy do I have both Mobile Share Value 3g and smartphone 4g
I have a samsung galaxy s6 and my dad has a iphone 5s. We share 3gb of data. That's enough for us since I use data for a map search and he uses it to recieve pictures. Why do I have 2 mobile share...
View ArticleNeed customer service!!!!!!
I need to speak to someone about my billI've been on hold for FOUR HOURS
View ArticleHorrible customer service re: motoX/Lollipop issues
On July 11th I ported my phone number to Verizon due to the HORRIBLE customer service that I had received in the preceding 48 hours from AT&T. After being a long time, "valuable" customer I was...
View ArticleRegarding my billing
Hello I have been out of the country for a while and I am unable to check my bill information. The app is not letting me sign in to my account. Please get back to me as soon as possible.
View ArticleTERRIBLE SERVICE - UPDATE
I switched to AT&T from Verizon on June 4, and ordered 2 phones at the same time. On June 5, AT&T ported our phones from Verizon to AT&T, even though we hadn't received our phones yet....
View Articlehorrible service - UPDATE
I switched to AT&T from Verizon on June 4, and ordered 2 phones at the same time. On June 5, AT&T ported our phones from Verizon to AT&T, even though we hadn't received our phones yet....
View ArticleMy new bills
I upgraded to 6+ in a store and the last 2 month my bill have been up 100 dollar??In the past I paid Ca 160 and now two month 260 ??I can not afford this planWhat has been changed??Thanks
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