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Why change due date on bill

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Why in the world would y'all change due dates on people to confuse and cause mass confusion. The people on fixed incomes. They try and set their bills so they Never have late fees. There bills are always paid before the allotted time due and never late. They have to change the dates back to keep this from happening and now they a two day bill. This is crazy! Are y'all just trying as a big corporation to collect late fees.


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