ATT Next billing issue
I bought a phone with ATT Next in December 2014. I have never been billed for the NEXT installment for this phone. The first couple billing cycles I just thought it was delayed in posting the...
View ArticleFinal bill help!!!
So, I recently switched to T-Mobile and cancelled my service with AT&T. The only problem was that my phone was still under the 2 year contract (I had about 5 months to go) and I can't unlock my...
View Articleneed help with this discount questions!!
How can I apply my companies discount per month??
View ArticleHow do I prevent someone elses AT&T email coming to me
For a couple of years I have been receiving someone elses emails from AT&T confirming payments to yourselves and it as taken me till now to find some way to contact you via email. Contacting you by...
View ArticlePlan change without consent then charged to change it back
what a mess. Att changed my plan now they are charging me 126 bucks to change it back
View ArticleReceipt for International Plan
I need to get a receipt for the international plan I added while in Canada for my expense report...where can I find this?
View ArticleAutopay Notifications Need to Be Less Confusing
Would it be possible for AT&T to change its notification system about autopay so that there are not conflicting messages? In same day I got one text saying to call about autopay issue, and one hour...
View ArticleINSURANCE PROBLEM
I've been charged $30 in insurance for months. I never noticed because it is a family account and my brother thought it was something that I had asked for. The other day he asked me about it, "that is...
View ArticleOverbilling for 2 days of Service
Is it typical for AT&T to charge $64.60 for 2 days of wireless service. I had my cell phone with AT&T for 2 days before switching carriers and they charged me for a full month of service. When...
View Articlepayment arrangement
My payment arrangement is today but I just got paid and can't load money onto credit card until tomorrow. Will my service be shut off?
View ArticleBill pay
How do I split my overdue bill up into several payments? It's 904$ and I'm wanting to pay it in parts. I'm in the military and working full time and am not paying it in full. I tried splitting It up on...
View ArticleWarranty Scam
was about to file a claim on my phone because it wouldn't charge. When i called ATT, i was informed my phone was under warrenty. i was asked two questions 1. is the glass cracked 2. is there water...
View ArticleComplaint against the retention department- Billing
I have been a long time customer with AT&T. I recently, three maybe four months ago took advantage of my upgrade to the new Samsung S6 phone. I have never had any problems with my phones in the...
View Articlecharged three times in two months
My due date is July 4. Att changes it to July 28. I make two payments! I call they tell me another is due August 28th?! What is going on here? Why am I making three payments in two months?
View ArticleNew billing date
I am so pleased for you that you can just adjust our billing day to suit your needs. I however cannot go to my boss and have my payday changed, I will do my best to ajdust my budget to the new date but...
View ArticlePoor customer service
Why did Att tell me to go buy a flip phone when my new iPhone 6 would not make out going calls. Spent 2 hours and 10 minutes on wife's phone with Att and was told to turn lte off got a whole $25 credit...
View ArticleYall are crooks that lied to me
I would like to express my anger with att!!! I got a letter in the mail for a promotional offer. If I opened a new line by June 30 I would get a FREE phone! I called to do this to get my son a phone! I...
View ArticleWhy isn't is easy to view my bill and pay it onlin ? I stress the word easy.
Can't pay bill. Easily. OnlineI hv bundle of wireless, cable and home phone.Compared to every other service I have w other companies, this is ridiculous.I searched to email Att and tht was fail also....
View Article