Why am I in collections? I'm a current customer on a family plan.
I have been an AT&T customer since approximately 2004 and still have the same number I received when I first joined. I merged my account with my partner's number into a family plan in September of...
View Articlereplacement charge
I thought I didn't receive my replacement phone that was sent to me. As of 3days ago it was found. It is in good returnable condition,never opened. Can I return and the charge be removed from my account.
View ArticleMy Service
My phone is off and if I switch to prepaid can I stop getting bill for my contract bill and just pay something on my early termination fee.
View ArticleDeactivating a phone but you can still talk and text
What do you have to do on your phone for the setting to deactivate the Internet use.. I know you can go on the account and deactivate it.. I tried and my son couldn't get any text or phone calls......
View Articlemovement of due date for payment
Whose stupid idea was it to move payment due dates up? I first found out about it when I got a text saying I was past due. Someone changed everyone's due date. I never got notification of this change....
View ArticleCharge for extra data
I've gone over on data. My acct page says 1G for $15 but I received a text saying 500mb for $20. Which is it? I want 1G for $15!!!!Anyone else have this happen?And does this extra data I am paying for...
View ArticleSwitched to paperless billing
this isn't really a huge deal but you guys talked me into switching to paperless billing with the promise of a Visa card. That was MONTHS ago....NO VISA CARD FOR ME!!!Did I misunderstand something?
View ArticleWhen did AT&T become an inconvenience for me?
Hello. I've been a loyal AT&T customer for going on 5 years. I've upgraded early, and done a number of things that are outside of normal for general service practices. The technicians and...
View ArticleOvercharged for data that I didn't use
I have 60.00 in charges on my phone that I know I didn't use. Never got any notice text.
View Articlei have a question?
I need to know if there is a way to pay bill installments and still have the phone on
View ArticleHave international block on and still charged for international calls?
Hello -- I've international call block switched ON my account from April. Couple of customer reps confirmed and even today when I called they confirmed that international call block is switched ON for...
View ArticleMy bill
Why is my bill due on the 24th this month but every other month it's due on the first?
View ArticleMonthly Charges
I paid off my Iphone in hopes of lowering my bill, but my bill went up!! Why? Is it more cost effective to just lease/rent a phone?
View ArticleBilling
I need to know how to get in touch with the CEO of AT&T. I need to write a complaint letter.
View ArticleHow could Att ???
How could att charge so much when a person us unclear of the contract they are entering and the services they are getting. I signed up 2 years ago I think, and did not understand what I was getting...
View ArticleReplacement phone
Hello! I had insurance on my I phone 5s and it got damaged. So I was sent a replacement phone, and told it needed to be back in ten days, which I was told at the post office the kind of shipping takes...
View ArticleSuspend without billing
How do I suspend a line without billing? My wife broke her phone and is waiting on a new one. Years ago I was told the contract would be extended during suspension, but today a chat representative said...
View Articlepayment arrangements
K spoke with a customer service to try to make payment arrangementsIt is important that my daughter and I have a cell phone for medical reasons. My daughter has MS and I am prone to have strokes....
View ArticleNeed to pay my bill
hello my name is luis Aragon and I'm trying to pay my bill but Iam currently in Mexico and I forgot my debit card at home! I tryed to pay my bill thinking Yall had my card on file but it wants me to...
View ArticleRIP OFF AUTO REFILL billing for two months at a time!!!
Tried to cancel my account July 31 due first few days of August and Any it is already billed and not set to end until Oct 29! I no longer have the phone or able to use the number. ADVISE to never...
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