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my bill

Hi my phone was suspended and I think I owe a past due balance of $464.99 but then on the 10th I owe $6 hundred and something so my question is if I pay the $465 would my phones get turned back on ?

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AT&T Warranty

I contacted AT& T because my phone wasnt working properly. It was still under the 1 yr warranty period.  At&T claims that I did something to it, but had already sent me a replacement.  I did...

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Why is my phone off

Why is my phone off after mailing a payment to att?

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about the accout of my phone

my phone number is [edited for privacy – please do not post personal information]. The rate plan is $40 every month. I want to ask why AT&T charge me two times on May 11. I refill my account on...

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Auto Pay

I had auto pay on my wireless account for years, years. Then my debut card was comprimised and the bank sent out a new card with a new number, I informed Att&t of the new number and they told me it...

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St Martin(Maarten), St. John, St Lucia Coverage

I got a Cruise line job and I wanted to be clear whether or not these islands are covered in Domestic rates. I don't want a huge bill on my phone if I call my mom from one of them. Yikes! Thank you in...

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When does the plan update when you switched to more data or less

I updated my plan to 3 GB from 1 GB.I also put it to the date when I started over this month, but have not noticed a change in my bill. When will that happen?

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Temporary cancelling an account

To whom it may concern,I am an international student, studying at the university of Illinois and currently I have gone back to my home country for the summer. I will only return to Illinois on the 11th...

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Beware when you cancel service with this company!!!!

I have been with ATT since 2009 when I purchased a $500.00 3GS iphone from them. Recently when some of my apps quit working  I called ATT and was told the 3gs was too old & could not be updated...

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Prior bills ready...except this month ??

I can not see the current bill as of yet. It has only been 3 days, yet I am aggravated because all previous bills were more than prompt. I understand that most people do not want a bill immediately but...

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Upgrade

Im so completely disappointed in AT&T. As a loyal customer my plan will change if I choose to sign another 2 year contract instead of doing the AT&T next plan. What happened to plans that are...

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call to Dominican Republic

my best friend went to Dominican Republic for vacation, and she took her iphone with her.We're from puerto rico. Today i called her with my iphone and i wanted to know if im going to get charged and...

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Collections agency??? Why???

I have a situation, I am getting calls from a collections agency. I have had received a check refund on March 2014 and 8 months after that I started getting the calls. Nobody (customer services) knows...

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AT&T is not affiliated with at&t.....whhhaaaaatttttt???????

Ok im trying to figure out how AT&T has nothing to do with what AT&T does??? It was proven over and over again AT&T U-verse made mistakes left and right heck up and down too, which resulted...

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Penalize loyal customers

I need you to tell me why you penalize loyal customers. I have been a customer since 2005 I recently bought an iPhone 6 at the Apple store and was told my contract price would remain the same if I...

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The AT&T Store is a scam!

All we wanted to do was keep our land line phone number when we moved, so we decided to change it into a cell phone while we lived with family.  Had I known then what I know now, I would have just...

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I can't believe thet attitude of representatives. Can anyone help me with this?

My recent and most unbelievable situation was the following:I had a Galaxy S3 and my contract due in 7 months. I wanted the new Samsung Edge 6 and tried to buy it from AT&T without using the “Next”...

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Representatives will LIE to you in CHAT and not give you credits you deserve.

I cancelled my service on the 2nd day of my billing cycle and they over-charged me $287 for service I couldn't use. I have been promised credits multiple times in 8 months but it has been a lie. The...

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service disconnected

My service is disconnected. If I split the balance between a payment today and a scheduled payment friday, both on my debit card, will my service be restored?

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Re: Live Proud Sweepstakes, AT&T Careers, Save Water, Car Accidents

To whom it might concern:I have been a AT&T customer for years now.  It is been nice to see the company grow with the rates is been growing lately. On the other hand is very sad to see how the...

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