cellular data overage charges
How can I prevent ATT from automatically taking my money before I exceed my alloted GB's. On the last day of the prior billing cycle $15 was taken from me for a minute amount of overage and then not...
View ArticleInternatinal Charge
My husband and I were using Viber apps to make international phone calls which was free. Now, we switched to Telegram app and we did not know that when we choose call bottom in this app it uses our att...
View ArticleCustomer Service rep answers are not consistant
Hi: I called customer service rep for cancel att service for my lines because I am getting very good deal with Verizon wireless. After discussion with rep, he provided me some discounts on my services...
View ArticleConfused about bill!
I am not understanding why all of a sudden I am being charged 80.00 for two of my lines and 40.00 for my third line. We just added the third line but have had a third line before. We deleted the third...
View Articlepayment not posting
I was almost late on last months payment. I made it, but it didn't post to my account. When I noticed, last week, I made a second payment, and a third for the next month. I just checked my account and...
View ArticleAuto refill a joke!
Dont sign up for auto refill and change your plan, they will charge you for 2 plans! Then stay on hold for an hour waiting!
View ArticleBILLING
ICANCELLED SERVIVE MARCH 13 AND CALLED A DOZEN TIMES PLEASE STOP BILLING ME. FRED [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee...
View ArticleI need statement
My name is Marlina Jennings. I left your company and I need a statement saying the amount of my breaking contract. I had three lines with u. Can u email me a statement at ***@gmail.com [Edited for...
View ArticleATT Next Payoff
Hello, I've been struggling to get my phone unlocked for 3 weeks now and I've exhausted every avenue and it is really frustrating. I made a payment towards my phone to pay it off completely about 3...
View ArticleBilling
I'll pay the full balance if the reinstated fee and the activation fees get waved like I was promised
View ArticleBill Off
Due to me being a single mother a expenses skyrocketing for my son going to college I have been unable to pay my bill. My question is, Can I have the phones I have converted to AT&T go phone. I...
View Articlebill question
Help pleasei want to know why i have a cost&of 355 dollars as i used more the phone then the otherz on the list
View ArticleI'm curious
So I want to get a new phone but I'd like to know if after my phone bill is due, would I get charged for not paying it? I'm currently with boost mobile and honestly I don't like it very much but if I...
View ArticleCramming bogus charges
Noticed 105 mil law suit settlement by AT&T with the FTC for bogus billing starting Oct 2014. I had always trysted AT&T, setting up auto billing, rarely checking the online statement. Loe and...
View ArticleBilling complaining
HelloI want to ask about my payment because i'm in vacation and I didn't use the at&t network in my country, i was working on WiFi all the time but i was shocked when I accidentally logged in to...
View ArticleBilling question
I currently have verizon and I spend most of my time on my phone where I work outside my zip code and connection is very slow. I had att about 10 yrs ago and until recently I discovered my daughter...
View ArticleData issues
I now understand how to turn the data off, however I've been hit with multiple data usage overages over the past couple of months. It would be amazing if the company worked with the customer instead of...
View ArticleNext Plan Cancelation with Balance
If I cancel my Next Plan with a balance and receive my final bill, can I use the AT&T Buyback program to turn in the Next Phone for credit towards the unpaid balance?
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