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Channel: Wireless Billing topics
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Next plan with combined services

I recently have grown tired of my Windows phone. Love the 1020 camera, not enjoying seeing my used apps dissapear. Anywho, I go into a AT&T store to pay off the trade-in balance and am told I need...

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100.00 Credit

recieved an offer a few weeks ago about applying a a hundred dollar credit to my account. I did not see it on this billing cycle. Was this true??

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I want to pay my bill but i cannot do that

Hello! I'm international student in Louisiana college. I'm in the south Korea during the summer vacation. So i cannot pay the bill right now. Actually i also talked about this with at&t call...

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Att next

how do you increase the payment amount for a phone you are paying off?

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ATT scam overage charge

I have had a cell phone with verizon for 20 years and my bill was high because I had an unlimited plan but it was same each month.  I never worried about counting my GB.  I have been with AT&T for...

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Bill dispute

I had problems with my service for over a month. I had two online chats and one phone call regarding this before it was fixed. I asked about having a credit to my account due to dozens of missed calls...

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Payment arrangement

I don't get paid til Monday I get paid the first of every month and need my phone but the payments are set for the 14th how can I get my phone back on til I can pay the full amount on the first

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I have never had an account with AT&T

Hello,  My credit report shows a collection account and i have never used AT&T. Please let me know who to reach out to, to get this corrected immediately.Thanks, Lisa

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No Call from ICU for Last 22 Days

After noticing that I had been overbilled for months I contacted the Customer Service Dept and had my billing issue forwarded to the ICU department. I was promised a call back within a week and it is...

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Very upset customer

A few months ago I changed my phone plan and AT&T associate assured me my bill would not  be effected , So a month later i recieve my bill and it is 140 more than normal , I speak with AT&T to...

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My bill

How can I cut my bill down tired of paying $120 something dollars every month. I have 2 lines. Need to cut my data down.

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grace period

My bill is due on the 2nd. Do I have any grace period?

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13 years of loyalty means nothing

I've been with AT&T since 2002. I have had my ups and downs but I have to be honest and say that it's been many good years versus bad. I lost my job 6 months ago. I'm on unemployment, but it's not...

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Billing issues and data issues

I called last month after some ridiculous date charges came up on my bill, it took me an hour to finally get a 'solution' that now has turned out to be just the same problem I had the last time I...

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need help

Have over due bill but can't pay it till next week and I am scared I am going to get shut of and it is my only phone i have can you wait till next week please

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billing

Hello, can someone please look into my bill? For some reason it is 3 times the amount it is supposed to be. When I called customer service, I was transferred around to "Premiere" and back to regular...

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lower cost

How to lower our cell phone bill

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28 gig used in 2 hours?

Ok so I have a 30 gig plan that use for playing video games due the lack of high speed internet in my area. I use the phone to play mainly Dota 2 which consumes about 50 mb an hour.  I played a game of...

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cut off phone

I Have Ask You To Cut My Phone Off Several Times Ever Since I Called You A Bout May 13 Th And Told A Man On The Phone To Cut It Off Now You Can Cut It Off Or Leave  It On But I Ant Going To Pay For It...

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First bill

my bill due on 6/1/15And it says bill period may 4th till may 6thAnd i am paying for 10G of internetSo i was supposed to use the whole data in 2 days!!And in addition to that 2 weeks ago i went to...

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